445 Reviews Found
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope you have a great day!
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Confirmed Service Customer
Great service and service representatives. The check in process is not good though. There should be a line for Appointments that is separate. It took 30 minutes to wait to check in for my appointment because there were walk-ins. Otherwise the service was great.
Hue D.
AZUSA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Excellent service by all the service advisors, they took care of me, offered shuttle service and informed me well. Shout-out Luna!!
Jason W.
ARCADIA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Nice sales staff and I appreciate the delivery of my new vehicle as a result of my busy schedule.
Partick R.
CATHEDRAL CITY
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
I was greeted at the door by Joseph Barcena. He gave me his undivided attention. All my request and concerns were addressed and the vehicles shown all met my specifications. He’s a real cool easygoing person, very knowledgeable and he made purchasing my daughter’s car as stress free as possible! Thank you!
Latee C.
SANTA MONICA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Marco was wonderful, I was so happy with the experience. This is my 5th Buick and I love it.
Brittany C.
PASADENA
Business Response
Wow, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Luna took good care of my vehicle and went over my current services and future recommendations. I will definitely be coming back!!
Richard O.
SOUTH PASADENA
Business Response
Hi there, thank you for taking the time to leave a review for us at Thorson Buick GMC. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Jeff was extremely professional and efficient with time. He knew I had to get home for a softball game and made the most of the little time we had. He was extremely knowledgeable and although professional, added personality to the experience.
Bradley A.
SAN DIEGO
Business Response
Hello, we are glad we could help! We hope you have a great day!
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Confirmed Service Customer
thank you for servicing my car so speedy!
Jack D.
MONTEREY PARK
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I made a last minute same day appointment thinking I was going to leave my vehicle. However Randy took care of me and was able to address the problem for my car before my ride came to pick me up from the dealer.
Vrezh R.
GLENDALE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
From parts to service I am always taken care of.
Benjamin Z.
PASADENA
Business Response
Wow, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Went in for service on my 2017 Buick Verano, overall my experience was wonderful, the service advisor Luna was sooo helpful. Would recommend anyone to get service here
Anthony F.
ALHAMBRA
Business Response
Hi there, thank you for taking the time to leave a review for us at Thorson Buick GMC. We're happy we could meet your expectations! Thanks for taking the time to leave a review.
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Business Response
We're glad to hear you found our staff was polite and efficient! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Everyone there at dealership are very attentive and helpful. Cashiers are very friendly
Angel S.
SAN DIMAS
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Excellent service, Randy got me in and out sooner than expected. 5/5
Rafik C.
TUJUNGA
Business Response
We're glad everything was completed quickly and to your satisfaction!
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Confirmed Sales Customer
Just wanted to let Marco know that he was respectful and made the process smooth! Thanks again and see u soon!
Miguel G.
SANTA CLARITA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Great staff, friendly, accommodating and professional. Casey, Jeff, Tom and everybody great to work with. A well-run, solid dealership.
Ronald D.
PASADENA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!