362 Reviews Found
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Confirmed Service Customer
Our battery failed and we only have the one car, they expedited a battery for us, put us into a loaner, and actually had our Bolt back within 48 hours with a new battery.
Colleen H.
Monona
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Confirmed Service Customer
Happy with experience, great people. Lower rating only because of continuing problems without solid resolution plan.
Steve L.
VERONA
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Confirmed Service Customer
We are always greeted with kind and helpful team members. It’s nice to arrive feeling comfortable and knowing we are going to be taken care of.
Brenda S.
Madison
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Confirmed Service Customer
kept me informed concerning my car during my appointment,
Darlene C.
MADISON
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Confirmed Service Customer
Always happy with the service at Bergstrom Chevrolet. Dealership personnel are always friendly and helpful, plus the whole dealership is clean and nice. Chocolate chip cookies are a nice treat too.
Deb O.
Madison
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Confirmed Service Customer
Jesse Strawbridge is my service advisor and he has been wonderful, He was a new advisor for me as my previous one left. I have had 2 visits with him and I have to say he has great customer service. He is attentive and you can always reach him. That part is very different from my previous one. He has great follow up, quotes so you know where your at and always has a smile. Thanks so much for that. We came to Madison. almost 2 years ago. Everything that has happened car related Bergstrom has done a great job TY
Melissa W.
Madison
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Confirmed Service Customer
I would’ve liked to see the parts they replaced. As in the old parts.
Robert H.
Madison
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Confirmed Service Customer
Scott was very helpful. When we called for a car repair, we were able to get an appointment within the hour. After diagnosing the problem they fixed the car within a few hours. We were very impressed with the service, cleanliness of the facility and friendly staff.
Lance T.
Verona
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Confirmed Service Customer
Chris, our service writer did an excellent job communicating.What was going on with our vehicle while it was in the shop, he kept us updated and let us know when it was done, and as usual the service was done in a timely manner and done correctly. Job well done.
Davin L.
Stoughton
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Confirmed Service Customer
Jessie checked me out, very helpful with my added questions.
Dan D.
Fitchburg
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Confirmed Service Customer
I just started going to this dealership for my auto repairs and I am very impressed with the quick scheduling of work and the friendly staff. I really appreciated getting the video of the technician showing me what needed to be done. Overall very satisfied with everything and will highly recommend. Thanks too for the shuttle rides to and from work.
Cindy G.
Stoughton
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Confirmed Service Customer
Prompt, and nice accommodations as we wait for the work to be comlpleted.
Ken S.
Mount Horab
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Confirmed Sales Customer
Jerome was phenomenal to work with! My husband and I had to delay our appointment several times due to scheduling conflicts and he stuck with us with being a slightest pushy. During the appointment, Jerome made the process quick and easy and was very transparent.
Alyssa M.
Blanchardville