362 Reviews Found
Confirmed Service Customer
Chris picked up and car and brought it back after the service was completed. I’ve never had better service!! Thanks Bergstrom Chevy Madison
Lyndsey B.
Verona
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
I appreciate the fast service, the video from the technician and the ability to pay electronically. My husband brought my vehicle in and I still felt the personal service from my home.
Laura H.
Stoughton
Was this review helpful?
Confirmed Service Customer
Love the friendly service team at Bergstrom!!!!
Brenda S.
Madison
Was this review helpful?
Confirmed Service Customer
Great treatment. Quick in and out. Very detailed. Best customer service in a very long time!
Cindy R.
MADISON
Was this review helpful?
Confirmed Service Customer
Came in for a oil change. I was concerned about the tire pressure in my tires. They checked air & made sure all tires were set properly to my satisfaction. Great crew always nice & polite & great service.
Pamela P.
Edgerton
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Courteous, professional, kind. Built trust.
Michael M.
McGregor
Was this review helpful?
Confirmed Service Customer
First time getting by Chevy serviced and first time customer by Bergstrom. It was a very smooth process - easy and quick.
Mike H.
Sun Prairie
Was this review helpful?
Confirmed Service Customer
Friendy staff, very clean, service completed in a timely manner.
Mike K.
Oregon
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
I always enjoy working with Laurie. They're always helpful as I have to bring my toddlers along, so I appreciate their efficiency and thoroughness.
Joshua G.
Oregon
Was this review helpful?
Confirmed Service Customer
Service was done within 30 minutes and the coffee machine was great.
Albert G.
Madison
Was this review helpful?
Confirmed Service Customer
I’ve bought my last three vehicles from bergstrom and have had great experiences all times. Staff is helpful, nice and communicate very well. Any concerns I have are answered. Any problems I wanted fixed were discussed or fixed promptly. I highly recommend!
Tara W.
STOUGHTON
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Everyone was kind. They even allowed me to use an empty office to do work while i was there for 1.5 hours. They came to find me even to speak to me about my vehicle and when I was in the middle of a project parked my car and left me the keys so I could finsh when the service was complete.
Keenan J.
Monona
Was this review helpful?
Confirmed Service Customer
Diagnostics took about an hour, just as expected. Friendley and curteous people.
Dawn F.
FITCHBURG
Was this review helpful?
Confirmed Service Customer
In Madison, Wisconsin, the Bergstrom Chevy Service team epitomizes automotive excellence and exemplary customer service. Their efficient handling of oil changes and tire rotations is matched only by their genuine care and kindness towards every customer. With a prompt and methodical approach, they ensure each vehicle receives top-notch maintenance. From the moment customers arrive, they are greeted warmly and their concerns are attentively listened to and resolved with professionalism. The Bergstrom Chevy team's commitment to exceeding expectations leaves a lasting impression, earning them a reputation as trusted experts in automotive care.
Margaret M.
Madison