Customer Reviews

Very friendly, great service

Quick and easy transition

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My customer service rep was great and helpful and I appreciated his help. Two things when I got in the car that weren���t great. One is that my tires had been rotated, but they didn���t check the air pressure. The pressure was way off and low. Secondly, I had an oil change and I���ve been able to smell burning oil ever since so there must���ve been some drips on the engine.

Brian was a great!

It was excellent and friendly

Everyone was nice. Took kind of a long time for a simple tire rotation.

Blake was wonderful to work with. I felt very special when purchasing my new car. They made me feel really good about all of the money I spent! Thank you.

Friendly and efficient

I was very impressed with Brian. My husband and I were looking to trade in both of our vehicles. Brian had us test drive a few and ensured that each of us had the right fit to meet our needs. Without his expertise, we may have walked away with a car that was too small for my husband. We look forward to working with him and Bergstrom in the future as our car dealership of choice.

Job still open, part on backorder

The staff was very helpful and did a great job of communicating what was going on with my car during its service.

The entire service process was fast and simple.

Fine

This place was the complete opposite of what people think of when they hear "car dealership", and I mean that in a good way. Unparalleled honesty and transparency

People were friendly and helpful.

Excellent: from the working with the Sales Staff through my first service appointment. My salesman, Blake, did an outstanding job. Lastly, I appreciate the timely reminders of coming service and special promotions.

Dedicated service. Pursued extended warranty policy & saved me thousands of dollars.

The appointment was on time and the service was great!

When I dropped my vehicle off, I asked for the windshield wipers to be looked at because they were full of fluid, but we���re not spraying anything. The man who checked me in thought it was probably the pump. He wrote $179 on his iPad. I thought that was the quote of what it was going to be to fix it if that was what needed to be fixed so I signed it. After having my vehicle for a few hours, they called me and told me it was the pump and that it was going to be $366 to fix. I was floored. I thought no way, my husband can do that if it���s going to cost that much. I didn���t realize until after I had gotten home that they still charged me the $179. The person who called me to tell me it was going to be $366 to fix never said that they were charging $179 to me regardless and that it would���ve been an extra $187 to fix above what I was already going to be paying. Needless to say, my husband fixed it, and I was left feeling like I got totally ripped off in that whole situation.