714 Reviews Found
Confirmed Service Customer
False information, had to bring the vehicle back twice. Service consultant is not well versed on vehicle repairs.
James V.
SOUTHBURY
Business Response
James, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
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Confirmed Service Customer
on time with an explanation. friendly professional
Doug G.
Newtown
Business Response
Doug, it's our commitment to ensure quality guest care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Buying a new vehicle is sometimes a nervous experience. My sales rep Matt Almeida put me completely at ease, with his honesty, no pressure approach, going out of his way to make sure I was comfortable with the deal and that I was well versed in all the little nuances of my new Equinox. I also would like to thank the gentleman who helped me with the financing , I believe his name was Rich. He took his time explaining in detail everything I had to sign, and told me what extras would benefit me, and which ones I did not need. I really want to thank Everyone , even the receptionists who greeted me when I entered the building that I was welcome and eager to help in any way. Thank you for making this a Most Pleasurable buying experience.
Robert M.
Southbury
Business Response
Robert, it is great to hear our sales consultant was so helpful in your search for your new car! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent service, while I was there I thought I lost my credit card. Your staff was very helpful in helping me find it. Dante was helping me in the beginning but was busy with a customer. I asked Elando for help and even though I wasn't his customer, he dropped everything to check my truck if the card was inside. Thankfully it was found and i'm grateful
David H.
NEWMILFORD
Business Response
David, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Service was flawless, Dante was GREAT !!
Michael L.
New Milford
Business Response
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Sales Customer
Pat and Tim were very helpful and responsive in answering any questions about our purchase and new vehicle.
Kathryn B.
Newtown
Business Response
Thank you for your review of our retail facility, We hope to be of service to you again!
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Confirmed Service Customer
Refused to acknowledge oil leak from rear main seal. William said: "its not a bad leak its ok to keep driving through expiration of warranty."
Kamil D.
Mahopac
Business Response
We appreciate your comments, Kamil. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
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Confirmed Service Customer
Everyone I dealt with was very nice. My vehicle is always well taken care of.
Annette Y.
Seymour
Business Response
Annette, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Business Response
Thank you for your review of our retail facility, David! We hope to be of service to you again!
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Confirmed Sales Customer
I wasn't even sure I was in the market for a new car, and made an appointment with Leo to discuss my options. We determined the time was right and he found me the perfect car. Leo is the best!
Penelope P.
Bethel
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Confirmed Service Customer
Great experience. Very friendly and knowledgeable check in person. Friendly folks in the waiting areas. On time delivery of work. Well done.
Bruce B.
New Preston-Marble Dale
Business Response
Bruce, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Ingersoll service experience has always been positive. That is why we have purchased or leased 5 Buicks from from Ingersoll.
Peter R.
Stamford
Business Response
Thank you for being one of our returned guests, Peter. We value your feedback and hope to be of service to you again in the future.
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Business Response
Carlos, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Drove in with no appointment, took my car and an hour later I was on my way.
Stephen K.
Danbury
Business Response
Stephen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone was very nice and professional as always! Bill was helping me look for a new car!!! I’m so upset the new Buick encore doesn’t come with a sunroof!
Robin W.
Sandy Hook
Business Response
Thank you so much, Robin! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Confirmed Service Customer
everyone was very helpful. The car was done when they said it was.
Paul H.
Brookfield
Business Response
Paul, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Friendly, professional service staff. Prompt, high quality service. Excellent communications. No surprises. Comfortable, clean customer waiting area.
Henry W.
Brookfield
Business Response
Henry, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Juan, thank you for your review of our retail facility! We hope to be of service to you again!
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Confirmed Sales Customer
John Gallager was understanding and easy to work with. His knowledge of the cars and systems was amazing . while we had a few bugs to work out the whole experience was smooth. All the staff I worked with were amazing ,Kind and Helpful.This is the 3rd car I have leased from Ingersoll and I will be back.
Michael F.
Danbury
Business Response
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Denice, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!