715 Reviews Found
Confirmed Sales Customer
My experience was the best I have ever had. The care, follow up and helpfulness is unmatched.
Scott M.
Chelmsford
Business Response
Scott, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
John, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
The passenger mirror on my 2020 Equinox needed to be replaced. We were provided excellent service from Joanna Rodriguez and Chris Brown. They walked us through the process and the repair was done earlier than expected. Please extend our thanks to them. Excellent employees.
Linda C.
Brookfield
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Very pleasant experience easy to set up the appointment and vehicle was taken care of in a timely manner
Eric K.
New Fairfield
Business Response
Eric, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Sales Customer
My experience with the dealership was excellent 🍷 it doesn’t get any better, thank you all 👍 Pgardo
Paul D.
New Fairfield
Business Response
Paul, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Did not have an appointment but had a screw in my tire. Yiur staff got the car right in and repaired the tire. Great service.
Michael F.
DANBURY
Business Response
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Business Response
Thank you so much, Philip! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Confirmed Service Customer
Ingersoll Auto Service was very professional and helpful. They completed all the requested repairs on schedule and my car was ready when they said it would be. Thanks to Cory and Justin. :-)
John P.
Ridgefield
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Friendly, timely service and comfortable waiting area
David M.
Brookfield
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
The service department was great. They don’t seek to over sell and they work to fix the problem. Very accommodating and keep you informed!
Jason D.
Brookfield
Business Response
Jason, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
I traveln from the bronx to the dealership for the service experience. The cleanliness of the facility upon entry and the organzied processing of vehicles is a plus. I was immediately greeted by staff and directed to an open desk for assistance. The wait time was reasonable. My vehicle was supposed to be washed upon completion of the service, it was not washed. I informed the desk staff ( i forgot his name) please look it up. He immediately took the vehicle for a wash. Other than that I was very pleased with the service. I will continue to make the long drive up to the dealership for service. Thank you for the opportunity for me to provide my thoughts.
Ruth S.
Bronx
Business Response
Ruth, we appreciate your feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Friendly service advisor, reasonable price for service done.
James S.
Brookfield
Business Response
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
They did an excellent job repairing my tire
Allen I.
Brookfield
Business Response
Thank you so much, Allen! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Business Response
Kevin, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
HI my concern is why the reason for include in the price some performance and in the end don't do? I lost 2 (two) tires for sure the cause never been rotated, even in the invoice is in 2 place is saying the rotation is been done. "B. LOFROT $74.95 FOR UP TO 6 QTS OF OIL,............. TOP OFF FLUIDS,.......ROTATE TIRES, ADJUST TIRE PRESSURE...... GUEST PAY $88.80; 1. COMPLETE OIL AND FILTER CHANGE AND ROTATION OF TIRES.......MONITORS", My 2 front tires are the same when I drove in and out, about the toping fluids, after they release the truck, I went inside for check again then one manager ask the technician for top the coolant since I told then, but not even the manager apologized, about the tires just told the last time was on range yellow, how a tire with 4/32 tread go to 0/32 to 3/32 in less than 5k, and when got home call twice and ask for a manager nobody call me back, I try to contact by email, somebody call me but told was his department, maybe need call the consumer protection since no one want to pay attention to my concern.
Edmilson D.
Danbury
Business Response
Edmilson, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Sales Customer
Peter very helpful answers all questions easy to reach by phone text
Mary C.
Danbury
Business Response
Mary, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
Michael, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Great communication and very friendly service!
Linda K.
Danbury
Business Response
Linda, thank you for your review of our retail facility. We hope to be of service to you again!
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Confirmed Service Customer
Professional and quick service Without pressure
Andrew R.
DANBURY
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! Take care!