491 Reviews Found
Confirmed Service Customer
I had warranty work done on my silverado truck the service department had to order parts after checking the problem.they called me when the part arrived and I made an appointment, I left the truck with them and they called when it was done. The staff was friendly and polite Good experience
Coy K.
AIKEN
Business Response
Coy Kinard, thanks again for taking the time to leave us this information about your recent visit. Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi there, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Master Chevrolet, LLC!
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Confirmed Sales Customer
Benjamin Gunnels was very pleasant to work with and very patient with my request for multiple test drives and lots of questions. I ended up with the vehicle I want for a price, payment, and trade-in allowance I am happy with.
Charles W.
AIKEN
Business Response
Wow, it's experiences like yours that really keep us motivated! We hope to see you soon!
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Confirmed Service Customer
Oil change and tire rotation completed and within 1 hour!!!
William H.
SARDIS
Business Response
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The lady that checked me in was very nice and friendly. I scheduled an appointment to have an oil change and tire rotation. I was in and out.
Jonathan M.
GROVETOWN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Master Chevrolet, LLC and we hope to see you again.
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Confirmed Service Customer
It was not good. Please call me at (706) 993-5166. Thanks
James W.
AUGUSTA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Hi, thank you for the high star rating!
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Confirmed Service Customer
I had an early morning appointment for an oil change. Service rep Pierre Herrin checked me in and was soon back to tell me the job, along with other checks they do at this time, was complete. All A-OK. Excellent service!
Larry G.
AIKEN
Business Response
Wow, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Joe Mills was a very good salesman. He tried to help me with all the questions I asked and stayed late to make sure everything was done correctly
William S.
AIKEN
Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
We had a very good buying experience with Master Chevrolet. Nice selection to choose from. We found the 2500 HD truck that we had been looking for. Joe was very professional and took the time to answer any questions we had. Overall a very comfortable buying experience. Very pleased. Richard and Heather Saluda SC
Heather B.
SALUDA
Business Response
Congratulations on your new vehicle! Hi, thank you for the high star rating! We're looking forward to your next visit with us!
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Confirmed Sales Customer
I recently moved from North Augusta, South Carolina to Portland Maine. I was looking for an all black 2024 Chevy Tahoe RST. None of the local Chevy dealerships here in Portland could find any. I called Brandon at Master Chevrolet in Aiken and he found one and shipped it to me.
Matthew B.
PORTLAND
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
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Business Response
Hi, we are so pleased you enjoyed your visit to Master Chevrolet, LLC! Thank you again for leaving us this response!
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Confirmed Service Customer
FOUND OUT I BOUGHT A QUOTE SPECIAL CAR WHICH REQUIRES SPECIAL PARTS! ATTACHED SHOWS REPAIRS OWED WERE REALLY NEVER COMPLETED? PLUS TO INSURE ALL WAS DONE I PURCHASED A 3 YEAR WARRANTY! THE CAR HAS BEEN AT YOUR DEALERSHIP ABOUT 3 MONTHS SINCE PURCASED WAITING ON PARTS! NEED I SAY MORE!
Harry W.
AIKEN
Business Response
Hi there, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (803) 490-7298. We look forward to hearing from you.
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Confirmed Service Customer
Every person I dealt with were friendly, helpful and courteous. The work was quick and efficient. Very satisfied!!!!
Doug W.
AIKEN
Business Response
We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
I like the atmosphere dealership and the employees and service they provide.
Lannis L.
HEPHZIBAH
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Overpaid for service and the service has yet to be completed. Probably one of the worst dealerships I’ve worked with. And I’ve only been here twice. The two dealers I’ve worked with In FL are infinitely way better. Won’t be coming back
Ryan C.
AIKEN
Business Response
Hi, we regret to hear that you had this experience with us. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (803) 490-7298 so we can work towards a solution. Thank you and have a great day.
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Business Response
Hi there, thank you; we appreciate your feedback! Thank you again for leaving us this response!
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
customers svc agent was very helpful and explain everything to me about my service for today.
James B.
AUGUSTA
Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Prompt, courteous service. No problems whatsoever.
John P.
AIKEN
Business Response
We're glad to hear you found our staff prompt and courteous! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!