588 Reviews Found
Business Response
Thanks for the 5-star review!
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Confirmed Service Customer
My service advisor Lisa was very thorough and my vehicle was serviced in a timely manner
John M.
BRIDGEWATER
Business Response
We are happy our team could help! Thanks for taking the time to leave this great review. If you're ever in need of more help, please let us know!
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Business Response
Thanks for the 5-star review!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Business Response
Hi there! We're so happy we were able to help you out! We hope you have a great day!
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Confirmed Sales Customer
I have with Copeland for several years and every time I had to deal with an employee my experience has been wonderful and the snacks are great too!!!
Cynthia W.
BROCKTON
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Your sales consultant, Autumn Pluntke, was a pleasure to work with. Autumn was very professional and knowledgeable about the Equinox. We were warmly greeted by all of the staff on duty the day we purchased the Equinox.
Nicholas T.
BILLERICA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Confirmed Service Customer
Great service on time pleasant experience. Service adviser professional and friendly
Jim C.
WALPOLE
Business Response
Thank you for choosing Copeland Chevrolet as your first choice for all your automotive needs! We hope you have a great day!
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Confirmed Service Customer
People very friendly and helpful was in and out fast
Roy R.
STOUGHTON
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!
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Confirmed Service Customer
Well this was my third time going to the dealership for my tire monitoring system this time Chris got fixed the way it should have been the first time
Heidi L.
BROCKTON
Business Response
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Was just what I was told when I checked in. It would be about an hour and that's how long it took, well done.
Kevin B.
BROCKTON
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!
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Business Response
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Copeland Chevrolet!
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Confirmed Sales Customer
Salesperson Autumn was professional and informative as was Finance Mario. Car was ready, paperwork simplified, all in all a positive experience
Christina K.
CANTON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
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Confirmed Service Customer
I SPECIFICALLY asked to not have my engine air filter changed as I had a K&N filter, and the filter was changed anyway. Not to mention the 45000 mile service was basically a $300 oil change and tire rotation. I will never have any ser ice of any kind done at Copeland again. You have lost my business.
Michael T.
EAST BRIDGEWATER
Business Response
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience working with us. Please feel free to reach out to our General Manager so we may personally address your visit. Thank you, and we hope to hear from you soon.
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Copeland Chevrolet!
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Confirmed Service Customer
Taken in right on time service done quickly everything was explained up front
Mark H.
RANDOLPH
Business Response
It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
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Confirmed Sales Customer
Like to thank Guy great sales. Manger fantastic 👏 job, Irvin helping me locate a Truck & Nick Business Manger all pros.Thanks for all the extra help 😀
William D.
RANDOLPH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
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Confirmed Service Customer
Well....We called for an appointment and was given one for TUESDAY 12/12. We dropped the car Monday. That was pleasant. Tuesday however...not so much. No contact from service. We called at 3:30 told the car hadn't been looked at. So we KNEW the day we had an appointment...was a waste. THAT was a big disappointment. Wednesday was a better day. Contact and communication was better. And although the problem we thought we were having couldn't be replicated they did indentify that the battery was weak. It was replaced. We asked for a state inspection sticker and that was done quickly. Finally we weren't stung with a shocking bill. It was very reasonable. Derek (service Rep) was very good.
Ann M.
RANDOLPH
Business Response
Thank you for taking the time to give us your detailed feedback! We are glad to see that your service was completed to your satisfaction even though it took longer than expected! We hope you have a great day!