524 Reviews Found
Confirmed Sales Customer
Could not be anymore satisfied with my buying experience!!
John C.
LOMBARD
Business Response
Hi, we are so pleased you enjoyed your visit to Ron Westphal Chevrolet, INC.! All Star Customer Care reviews@allstarautomotive.com
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Confirmed Service Customer
I was early and you guys still took me in and got me out on time. Also fixed my concern on my truck at no extra cost.
Robert J.
BOLINGBROOK
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
They always let you know how much you need done and the total before they start
Donna S.
MONTGOMERY
Business Response
Hi, we are so pleased you enjoyed your visit to Ron Westphal Chevrolet, INC.! Thank you again for the great review!
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Confirmed Service Customer
Excellent. Rick was the best. He worked with me to find the answers to fix my Buick. He simply did not chase the problem and replace parts in hoping to solve the problem when everything was checking out. After a conversation about when the problem was occurring - it was determined the seal on my windshield was faulty and during wet weather water was leaking into the fuse box. Problem solved. I appreciated the honesty and Westphal team won my business. Thanks to Rick and team - I am very thankful. Sincerely, Noel Taylor
Noel T.
SUGAR GROVE
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Ron Westphal Chevrolet, INC.. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ron Westphal Chevrolet, INC.!
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Confirmed Service Customer
The process was so on point ad painless. From the time I pulled my car in for the oil change, to Arturo explaining the process. Helping to know that i needed an alignment. To picking my car up. Everyone was friendly and helpful.
Cara B.
MONTGOMERY
Business Response
We're glad to hear you found our staff friendly and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Routine maintenance work was performed on time. No issues
Michael D.
NAPERVILLE
Business Response
Hi, thanks for taking the time to leave us this information about your recent experience with us. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Came in for a oil change and setup a time for routine maintenance and they did find a bad caliper on the rear
Steven W.
NEWARK
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Great service department! Rick and Zack are the best.
Jim M.
AURORA
Business Response
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Zach did a great job of getting my truck taken care of.
Briana F.
GARDNER
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
They were very informative and explained everything and it was done in a timely manner.
John D.
YORKVILLE
Business Response
Hi, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I had car trouble had to take my truck I'm not once bit twice to figure out what was going on thank you for always being polite and working with me to get my vehicle back running hopefully I don't have to take it back
Luis P.
AURORA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
Our car broke down on a street. We called ron westfall . they got hold of a towing service to go get our.car. This was on Friday. We only have one car now. They were able to fix our car before the end of the day. They were just wonderful. P. S. We were on our way to the hospital for surgery. So, we were very thankful for everything the people at the dealership did to give me a peace of mind. Thank You , Jim K.
Karen K.
OSWEGO
Business Response
Hi, we are so happy to read such a great review about Ron Westphal Chevrolet, INC.! Thank you again for choosing Ron Westphal Chevrolet, INC. and we hope to see you again.
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Confirmed Service Customer
Had a radiator replaced with only 37k miles on car. Not covererd warrenty over bye 1k miles. After spending 42k for blazer needs radiator thats very disapointing. Then after fixed had too bring back for leaking issues. Not good
Jennifer Y.
PLAINFIELD
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Service Customer
Very honest and upfront with what needed to be done to my vehicle, took me earlier than my scheduled appointment, and pleased with the service I received.
Roberta W.
AURORA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Westphal Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Joe was very patient answer all my questions. Salesmen he sent to deliver our new Blazer was very good took his time to show us all the options how they work very knowledgeable.
Daniel A.
CHANNAHON
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
My wife and I had a great experience with Richard and Frank. They were very helpful and kind while we were purchasing our new Chevy Trax.
Zenonas U.
MONTGOMERY
Business Response
Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Very smooth as stress-free purchasing experience
Scott M.
YORKVILLE
Business Response
We want all our clients to have a comfortable and stress-free experience with us and we are glad you found this to be the case during your visit. If you're ever in need of more help, please let us know!