533 Reviews Found
Confirmed Service Customer
Took my truck in for it's first free maintenance.Everything went smooth.
Timothy R.
NORTH AURORA
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I have so much confidence in the professionalism of the Ron Westphal Service department, I never consider taking my Equinox anywhere else for service.
Dennis V.
AURORA
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
I purchased a brand new 2024 Trax 2RS and waited for it to arrive. It got in a few days earlier than expected which was nice, however when I drove off of the dealership lot the service engine light went on! You have got to be kidding me!! To say I am upset is an understatement. I am here now at the service department and hoping they get this rectified.Even so, the whole purpose for buying a new car is so that you have something dependable for a number of years.This car didn't have 20 minutes of drive time and it was already undependable! I am speechless
John H.
YORKVILLE
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Thank you for the good rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
We're glad to hear you found our staff was very professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Amazing team, I visited several other dealerships prior to coming here and was overall having a horrid experience. Pushy salesman, dodging questions, even holding my keys hostage! This happened to be my last stop and I am happy it was. The Salesman Brian was great and took the time to answer my questions and help me with every step of the process. I bought my new Camaro here and am incredibly happy about it. Will come back when I need a new one! :P
Matthew L.
SAINT CHARLES
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
I dealt with a great service mgr. I took my car in for its 2nd oil change and good service for a good price!
Michael U.
AURORA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Westphal Chevrolet, INC.!
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Confirmed Service Customer
Nate and Rick are great to work with. The work was completed and everything is running smooth
Zachary Z.
YORKVILLE
Business Response
Hi, we are so happy to read such a great review about Ron Westphal Chevrolet, INC.! We hope to see you soon!
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Confirmed Sales Customer
Jesse Sanchez was awesome. He was patient, relatable, knowledgeable and didn't make me feel pressured to buy (which I REALLY appreciate).
William H.
ELGIN
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Always a great experience at Westphal Chevy. Staff is great, especially the GM Bill G Houlis
Bill H.
PLAINFIELD
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
I had a very good experience with the dealership. I would recommend them.
James T.
BELTON
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Our sales girl Crystal was the best! She definitely did everything to help us on the decision in purchasing our Trailblazer. Have dealt with this dealership before and their customer service ia always above and beyond.
Shelli G.
AURORA
Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you again for the great review!
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Business Response
Kristi Boe, thanks again for taking the time to leave us this information about your recent visit. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
This was the most effortless purchase I have ever made in my life. Crystal Magana is AWESOME!
Oscar M.
PLAINFIELD
Business Response
Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Rick in service is the best. He takes great pride in making sure I’m 100% happy with any service visit. The sales team up front is a different story.. I buy my cars elsewhere. Thanks
Joseph F.
OSWEGO
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Sales Customer
I have purchased 11 vehicles from Ron Westphal since 2011. I came in with my 18-year-old son to look for his first vehicle. Jesse had my son test drive different trim levels of the Colorado and showed him all the different features. When my son decided which one he liked best, Jesse worked with us to get a great deal for my son. The people at Ron Westphall are great to work with.
Joseph R.
AURORA
Business Response
Hi, thank you for the high star rating! Thank you again for choosing Ron Westphal Chevrolet, INC. and we hope to see you again.
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Business Response
Hi, thank you so much for your high rating. We hope you have a great day!
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Confirmed Service Customer
In and out in 45 minutes, oil change and tire rotation
Mike K.
AURORA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for the high star rating! We're looking forward to your next visit with us!