446 Reviews Found
Confirmed Sales Customer
It was my second purchase in three years, Dave and Gene were great and transaction was seamless. Thank you again!!
Tracy W.
RICHMOND
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
As always, excellent work performed on my Yukon XL. My car is running so smoothly, very happy! Service was top also!
Sandra R.
BELVEDERE TIBURON
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Had new brake master cylinder and booster installed but brake pedal travel is long, and brakes are spongy. Will need to take it back.
John E.
NOVATO
Was this review helpful?
Confirmed Service Customer
All good! Checked ion for service and out 5 hours later.
Kevin G.
NOVATO
Was this review helpful?
Confirmed Service Customer
Always friendly, communication is clear. Nd quick over text.
Kristy C.
NOVATO
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Kyle is an outstanding Service Rep. he went out of his way to get my truck back to me in perfect timing. Thank you Kyle
Dan R.
MENDICINO
Was this review helpful?
Confirmed Service Customer
Ulysses at Novato Chevrolet came through in the end. I took my truck in for the Rail Air Bag Recall. Driving home I noticed the greasy fingerprints all over the roof liner from the technician’s attempt to re-install it. I called Ulysses and left a message about how disappointed I was. He told me to bring it. The dealership is a 30 minute drive from my house. I got there it there and he cleaned it himself and called out the technician who admitted he’d forgotten to clean it up when he was done. It’s not perfect but a hell of a lot better than it was. Bottom line, your technicians should put on a clean set of gloves before they re-install the roof liner on this recall.
Mark H.
LARKSPUR
Was this review helpful?
Confirmed Sales Customer
Excellent and friendly service from all of the staff, especially Joe Costa bile. He was very attentive to inquiries I had online and then on-site.
Steven B.
FERNDALE
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Outstanding customer service assistance from Mr .Kyle Huffman at Novato Chevrolet.. -Jim
Jimmy N.
NOVATO
Was this review helpful?
Confirmed Service Customer
Chevy Novato continues to provide great service. Phones are answered quickly, all staff are pleasant and service expectations are always met on time. Thank You
Alfredo G.
SUISUN CITY
Was this review helpful?
Confirmed Service Customer
Kyle was extremely helpful and accommodating.
Thomas S.
SAN RAFAEL
Was this review helpful?
Confirmed Service Customer
Efficient, easy. I really appreciate the shuttle service to and from home. Makes life so much easier.
Kamala A.
NOVATO
Was this review helpful?
Confirmed Service Customer
Wonderful visit as always! Team is always friendly, knowledgeable with comfortable waiting areas.
Duncan H.
SAN FRANCISCO