Confirmed Service Customer
Ulysses at Novato Chevrolet came through in the end. I took my truck in for the Rail Air Bag Recall. Driving home I noticed the greasy fingerprints all over the roof liner from the technician’s attempt to re-install it. I called Ulysses and left a message about how disappointed I was. He told me to bring it. The dealership is a 30 minute drive from my house. I got there it there and he cleaned it himself and called out the technician who admitted he’d forgotten to clean it up when he was done. It’s not perfect but a hell of a lot better than it was. Bottom line, your technicians should put on a clean set of gloves before they re-install the roof liner on this recall.
Mark H.
LARKSPUR,
CA
Business Response
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