771 Reviews Found
Confirmed Service Customer
The tech rep was knowledgeable and professional. Explain everything through.
Marshall A.
MARTINEZ
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Everything good except vehicle was left unlocked after service.
Olin L.
AUGUSTA
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for leaving us this response!
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Confirmed Service Customer
First service on new Buick Enclave, Gavin answered all my questions and scheduled me at a convenient t
Alice F.
MARTINEZ
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Master Buick GMC, INC.!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The Service Advisor, Charles is outstanding. I had dealt with him for over 20 years starting back at Johnson Motors Cadillac. He continues to impress me with his professionalism. Once again he went above and beyond to get my Yukon repaired in a timely manner.
Robert R.
MARTINEZ
Business Response
Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello, we set high expectations for ourselves so it���s gratifying to hear you had a great experience with us. Thank you again for the great review!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! All Star Customer Care reviews@allstarautomotive.com
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
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Business Response
Hi, we really appreciate your positive review! We look forward to your next visit! Take care!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
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Confirmed Service Customer
A very pleasant experience. Totally satisfied with the service. Will return.
Roy A.
NORTH AUGUSTA
Business Response
Hi, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
You did not fix the truck. I had to bring it back the next day for the same thing. Last year it took you a month to fix a simple fuel problem i guess it will be the same this time. Swapping parts until you find the right one is not a sign of a good mechanic.
Amos M.
AUGUSTA
Business Response
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We look forward to your next visit! Take care!
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Confirmed Service Customer
I was constantly contacted about my GMC Acadia, and I was told what had to be done to my vehicle.
Mary H.
THOMSON
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Second consecutive time I���ve been quoted a ridiculous price. Tried to charge me double what other dealerships charge for a simple alternator replacement smh
Brandon P.
AUGUSTA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
The service department greeted me immediately and quickly had my car back in the service bay.
Anthony T.
ATLANTA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Gavin was very helpful! He resolved the problem quickly.
Jennifer M.
MARTINEZ
Business Response
Hi, thank you so much for the positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
I was scheduled for a routine maintenance appointment and I appreciate how quickly the appointment was completed. Bo was my service writer that day and he was very pleasant to work with. Everyone that I spoke to on that Saturday morning were extremely nice and a pleasure to work with.
Kelley K.
HARLEM
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!