664 Reviews Found
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Confirmed Service Customer
I have been hearing gushing noise in my heater area. My husband said the coolant was low and needed checking. We got the car back with no coolant in the recovery bottle. Husband had to top off the cooling system. The tires were set at 30 PSI and needed to be properly inflated. Air was added to 32PSI. The sticker in the door jamb says I needed 35 PSI to be properly inflated. These things should have been corrected for a $90 oil change.
Irma H.
PUYALLUP
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Confirmed Sales Customer
Very smooth with zero pressure in our buying experience
James P.
Spanaway
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Confirmed Service Customer
Erin was very professional and helpful to deal with.
Aron L.
EATONVILLE
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Confirmed Service Customer
Service was good, however there was quite a wait to check-in. Only 1 service manager at the desk on a saturday.
Richard L.
COVINGTON
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Confirmed Service Customer
Excellent customer service. Kept me informed of progress throughout the repair. Shout out to customer service rep Brianna Hall. She was such a pleasure to work with.
Scott G.
ORTING
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Confirmed Service Customer
The car wash is always down. No voucher offered to get our truck washed. The customer service is not like it used to be a few years ago.
Craig C.
KENT
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Confirmed Service Customer
Erin provided excellent customer service. She was great to whole way thru. Mike the driver was great. Chevrolet of Puyallup always provided excellent service.
Ralph B.
SPANAWAY
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Confirmed Service Customer
My Equinox emissions issue took two full days of me leaving my car and finding a ride and still the issue was never resolved even though it has a warranty because car originally bought in California. My check engine light came on the very next day! We question if anything was even done in that time. I text and told your service employee that I worked with and he could care less.
Karen G.
PUYALLUP
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Confirmed Sales Customer
Isaac was great and the whole group did a great job for me.
Donald D.
Tacoma
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Confirmed Service Customer
Made an appointment to drop vehicle off a week prior. Repair included a different dealer/vendor. Arrangements were not made with other place until we dropped off the vehicle. Result was a two week span without our new truck. No updates, contact, or any information without us initiating it. Additional damage to paint finish that has not yet been addressed. Very poor communication!
Thomas H.
Graham
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Confirmed Service Customer
Quick check in for my appointment time and the services were done quicker than expected. Only downer was the car wash was not available.
Jeff G.
Orting
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Confirmed Service Customer
Very professional Just wish that they'd vacuum my rig after oil change
Tyler P.
PUYALLUP
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Confirmed Service Customer
I was impressed with my service representative, Kyle Cline. He was courteous, friendly, and professional. He kept me up to date on my vehicle repairs and was overall on top of the whole process throughout. Good people make a difference and Kyle was great!
James M.
WAUNA
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Confirmed Service Customer
Great.got done quickly . The only bad is the last 3 times I've gone in, the car wash was closed..
Corrinne H.
BUCKLEY
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Confirmed Service Customer
Friendly and professional service, all my questions answered, vehicle done on time or early.
Summer L.
PUYALLUP
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Confirmed Service Customer
Did exactly what I wanted at a good price. All employees very helpful
James C.
PUYALLUP