1315 Reviews Found
Confirmed Service Customer
I've bought new and used vehicles at Faulkner.
Patrick D.
TREVOSE
Business Response
Patrick, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Sandra, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Vanessa was awesome. She was pleasant and made everything easy. She helped me through the entire processes.
Greg P.
WARMINSTER
Business Response
Greg, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Scheduling service was easy online. I dropped my truck off the day before they got me in and out in no time !
Ryan M.
WARMINSTER
Business Response
Ryan, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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Business Response
Rita, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Louis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
The experience was great. Mike and Warren were extremely helpful and made the process very quick and easy. Highly would recommend.
Austin F.
BRISTOL
Business Response
Austin, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Thanks again for the recommendation, and have an amazing day!
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Business Response
Matthew, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Luis, thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Steve, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Excellent service by our sales rep, Charlie Mullen. He went out of his way to help us find the right car!!!
Lynda S.
BENSALEM
Business Response
Lynda, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I like the dealership and the team that works there, I'm not pleased with.the mechanic or person who assigns work though. I always supply my own fluids and filters to put into my vehicle but withnmy last oil change and filters mine were not used which kind of Tee's me because I go out of my way to buy and purchase what I want to be installed or put into my vehicle. Besides that, I have no problem with your dealership, Hopefully this will not happen again.
William B.
PHILADELPHIA
Business Response
William, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Business Response
Albert, please don't hesitate to reach out to us if there's anything more we can do! we're happy you found our staff to be so supportive during your experience here at Faulkner Buick GMC.
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Confirmed Service Customer
Faulkner Buick is a great dealership that I can trust and going the extra 50 miles. Great services and very fair with the service pricing.
Frank L.
JERSEY CITY
Business Response
Frank, we are so happy to read such a great review about Faulkner Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Paul, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
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Confirmed Service Customer
Ease of scheduling and great staff at Faulkner GMC
Stephen R.
WARMINSTER
Business Response
Stephen, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
The transition from my lease to getting into my new vehicle was seamless and was a great experience.
Arnold M.
BORDENTOWN
Business Response
Arnold, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything ran smoothly very polite, nice place to do business
June C.
PHILADELPHIA
Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
While my car was there, John Weiser called me and said I have a missing lug nut on one of my tires and I need it for the inspection. Then he said that he "found" a lug nut that would fit (meaning it was not the correct lug nut) but it had to be re-threaded. He said it would still be cheaper than ordering a new one. So I told him to go ahead. I was charged $9.75 for the lug nut he "found" and $89.98 for it to be re-threaded for a total of $99.73. So I called O'Neil Buick and found out that the part cost under $7.00! Why did I pay almost $100???? I feel like I was taken advantage of and feel betrayed. I would like for someone from Faulkner Buick to contact me about this situation! If not, I guess I will go to O'Neil Buick for service in the future!
Denise T.
PHILADELPHIA
Business Response
Denise, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Pat Duffy, our General Manager at PDuffy@FaulknerBuickGMC.com or 215-961-2295 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Techs couldn't replicate the issues, but that wasn't unexpected due to the nature of the issues.
Jeffrey W.
LEVITTOWN
Business Response
Jeffrey, your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!