Customer Reviews

As usual, the Service Department was responsive ,thoughtful and timely. Very happy with the team: from the person who took my car when I drove into the service bay (I didnt get his name), to Doug at the desk when I checked in, to Derek who'd arranged the service, to Bill, who's been helping coordinate all of my interactions at Copeland. It's a solid team and the technicians that did the work left the car clean and neat--it was impossible to tell anyone had worked on it, except everything was fixed! very well done by good people.

Have a noise of unknown origin. I realize it can be difficult to pinpoint these problems but your technician could not identify it although I still hear it. This is a repeated issue.

Friendly and courteous.

Everyone was very friendly.

Honest and helpful staff. Everyone was nothing but patient, helpful, and communicative during this difficult time of ordering a car during COVID. Max Reed was especially helpful throughout the entire process.

Quick service, had me gone with in a hour ..

My experience was great! They were thorough and I am very pleased with how my vehicle runs after getting it serviced earlier this week.

No issues prompt service

I had a wonderful experience yesterday taking my car in for service. My appointment was right on time at 7:20AM and right out at 8:10 AM. Gentleman at the front desk was awesome, even the gentleman when I drove into the bay to get checked in. Lovely staff.

Very prompt and courteous

Thank you

Great first visit for service!

My first car service was quick, efficient and easy. They got me in before my appointment and got me back out under 45 minutes later. Very friendly and comfortable environment to sit while car is getting serviced.

awesome service as usual! thanks

I brought my vehicle in because of a recall and I also needed my vents fixed and they called me the day my car was supposed to be fixed and finished (3 hour job postponed because the clips they needed broke) to tell me it wasn’t going to be ready, not a big deal. Also within the same phone call I was told they “couldn’t figure out what was wrong with my vents”. So the next day when I went to pick up my car they proceeded to tell me there was a “loose connection” with my vents causing a delay which must have just been made up seeing they didn’t know what was wrong because they did not fix the problem and I was charged for it. My vents still have a delay. I would have rather been told they couldn’t figure it out.

Staff were helpful and informative

Max reed is great

Best service Would only trust our cars with Copeland

I am totally satisfied with Copeland Chevrolet. The dealership gets a bad reputation for being expensive. I found getting work done to be very economical.

Carlos was very helpful with giving information on the car and what we needed to move forward. He was great to work with and will definitely be hearing from us with future purchases