599 Reviews Found
Confirmed Service Customer
Everything was done in a very professional way especially Lisa in service from my original phone call to the time I picked up my car.
Steven B.
STOUGHTON
Business Response
Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Love this dealership -Everyone is so friendly and efficient such a refreshing change from previous dealerships I have dealt with .
Meredith M.
AVON
Business Response
Meredith, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I was very pleased with the manager Steve and the sales, Michael Veria who gave me the information I needed in a timely manner to decide whether or not I am able to afford a new vehicle at this time.
Olivia J.
EAST BRIDGEWATER
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
At first it was great, a ton of waiting and put through the wringer but that’s typical-but had a TERRIBLE experience when I went to pick up the car. The salesperson (Autumn) I worked with had taken a leave due to her father passing and no one had taken her duties on. After putting a deposit down, signing and dotting the t’s and I’s, I returned a week later to pick up my car. I texted the salesperson saying I would be there at 4 on Friday and when I confirmed I would be there within the hour (I live an hour away) she informed me of her fathers passing and to ask for Laura, and also congratulating me and she should be back next week if I had any questions. I was thrilled to have another female helping me so I replied thanks and sorry about her loss. Upon arrival, Laura had me wait in the lobby at a table (which I thought was odd). After about fifteen minutes of waiting Laura comes over with two pieces of paper telling me that they thought my leased Jeep (that I wasn’t even turning in at this dealer) was a 2019 and not a 2018 and that a rebate wouldn’t qualify me to have the low payment( I already signed for!), and that they never heard from my insurance (my salesperson was supposed to handle that) and that they in fact haven’t even heard from Autum since Monday (5 days prior). My monthly payment went from 374 to 442! I was in shock. I stated that I just texted with Autumn and she knew that I was coming and I was in contact with her all week and she never said a word about any of this and showed Laura the text messages. She apologized and said “I don’t know what to say”. I swiftly asked for my deposit back and a receipt. Left driving home to Cape Cod feeling deflated and bamboozled. Would NEVER recommend this place to anyone and would deter anyone who asks. Poor communication and they put you through the ringer.
Katherine M.
SOUTH DENNIS
Business Response
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager, Jason Pappas at (508) 586-7900 so we can work towards a resolution.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Overall great experience from my entrance to my exit. Employees were awesome.
Francesca P.
ABINGTON
Business Response
Francesca, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The Chevrolet customer service rep was very helpful and knowledgeable.
Sean G.
RANDOLPH
Business Response
Sean, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone is always so nice and professional always a pleasure to go in for service.
Joseph V.
BROCKTON
Business Response
Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Treated like family Can not say enough great things Professional Accommodating Fantastic waiting room Appreciate the beverages available while you wait Bathroom spotless I will never go anywhere else
George B.
ATTLEBORO
Business Response
George, your satisfaction is important to us, so we want to sincerely thank you for choosing Copeland Chevrolet and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Copeland Chevrolet and we hope to see you again soon!
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Business Response
Matthew, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Lisa, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Sales Customer
Everyone was very helpful and efficient. Shopping for a new car is always overwhelming and the staff made this simple and timely.
David S.
AVON
Business Response
David, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Mike was patient and took his time to explain everything to me regarding pricing, deals, service options and packages offered by Copeland and Chevy. He responded to my calls and emails promptly and followed up on questions that I had timely.
Charline C.
BROCKTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Brought my Equinox for regular maintenance. Easy to setup my appointment online with what I needed. Drove my car in friendly staff took care of my car. Explained what was completed and what they found on their inspection. Thanks
Gary C.
STOUGHTON
Business Response
Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Copeland Chevrolet always provides me with the best service around. A+++++
Jason P.
NORTH EASTON
Business Response
We're happy you found our staff to be so supportive during your experience here at Copeland Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everything went well. 1st service , oil change and tire rotation. Quick and comfortable waiting area.
Mark D.
TAUNTON
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Confirmed Service Customer
The service department was excellent! They resolved the issues with my truck in a timely manner . The informed me of progress along the way! Would recommend to others!
Andrew M.
MEDWAY
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Confirmed Service Customer
Courteous service great waiting area good communication with staff around car needs
Debra S.
WHITMAN