61 Reviews Found
Confirmed Service Customer
Always look forward to dealing with Christian Franklin when I bring our vehicles to Jeff Gorden Chevrolet, he's respectful and polite, takes time to answer any questions you might have. Making service appointments are easy and performed on time.
William R.
LELAND
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
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Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Rob. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Rob. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Everything is done fast . Everyone is pleasant and helpful.Only had 1 bad experience.
Denise D.
LAKE WACCAMAW
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
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Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Cristian. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Cristian. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Sales Customer
After working ~ 20 years in a GM Dealership, I learned one thing. It is not the Red Cross Organization! What do I mean by that? I have not found one Dealership that is in business for no profit! I ended up purchasing the puke and choke add ons when I got in the F&I office. That Nick is a true salesman! Start using green Nick! Why amy I telling you that, when yellow worked! Thanks again Brian, Mac, and Nick! You made spending so much money a little easier. Oh yea, Brian or Mac, there is a small dent in the right rear quarter panel. I saw it after I got home yesterday. Thanks, Marvin Foster
Marvin F.
ROCKY POINT
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Brian. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Brian. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Aside from a short wait my car entered the Service area. My service advisor came over to me, welcomed me and went over what was going to be done to my car. I had a simple service done and was finished on short time.
Dennis S.
LELAND
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jeff Gordon Chevrolet and we hope to see you again.
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Confirmed Sales Customer
Brian was great - working with us before and after the PSU game nonetheless!!
Melissa R.
WILMINGTON
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and especially to your sales man Brian. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your sales man report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Brian. His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Quick and Friendly Service !! Thank You
Michael M.
CASTLE HAYNE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Jeff Gordon Chevrolet and we hope to see you again.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Rob. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Rob. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
The staff is always friendly, excellent service!
Anapaula S.
WILMINGTON
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to start my day by reading your review! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and to especially to your service advisor Chelsea. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Chelsea. It will also enter you into a contest to win $500!! Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
Was this review helpful?
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Sandy. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Sandy. It will also enter you into a contest to win $500!! Her only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Service was easy, fast and the service team was excellent.
Scott M.
WILMINGTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jeff Gordon Chevrolet and we hope to see you again soon!
Was this review helpful?
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Cristian. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Cristian. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Confirmed Service Customer
Great customer service, in and out in 30 mins
Justin B.
HAMPSTEAD
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Justin. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Justin. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Hello, we're glad to hear you enjoyed your visit.
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Confirmed Service Customer
Chelsea did an awesome job as always, getting me in an out of the appointment in a timely manner, and ensuring everything was done correctly.
Michael B.
WILMINGTON
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!