588 Reviews Found
Confirmed Service Customer
The customer service with Chris is always top notch. When, I make an appointment and he is assigned my vehicle. I know I'm in good hands, and everything will be explained to me with great detail.
Sean G.
RANDOLPH
Business Response
Sean, thanks for highlighting our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
They had to replace the timing chain in my 2017 Equinox, and were very professional.
Shayon V.
EAST BRIDGEWATER
Business Response
Shayon, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service Manager Bill Maloney and his team are very efficient and professional. It is a pleasure to do business with them. I highly recommend Copeland Chevrolet.
Sean R.
MIDDLEBORO
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Copeland Chevrolet! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Overall good experience. Went in wanting one car and last minute changed my mind. I didn’t like that floor mats and splash guards were added to my loan prior to telling me.
Kendra D.
BROCKTON
Business Response
Kendra, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (508) 586-7900 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Business Response
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Everyone that I encountered was friendly, kind and very knowledgeable.
Nancy T.
BRIDGEWATER
Business Response
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
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Confirmed Sales Customer
I wasn't happy with the trade in value. Everything else was good. Victoria was excellent and I would recommend you in the future
Christos P.
LOWELL
Business Response
Christos, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to our General Sales Manager, Max Reed at (508) 586-7900 so we can assist you further.
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Confirmed Service Customer
The service rep, Don, was very kind and courteous. Excellent communication throughout the process. My vehicle was ready earlier than I had expected.
Christina C.
AVON
Business Response
Christina, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Stephen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was done in a very professional way especially Lisa in service from my original phone call to the time I picked up my car.
Steven B.
STOUGHTON
Business Response
Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Love this dealership -Everyone is so friendly and efficient such a refreshing change from previous dealerships I have dealt with .
Meredith M.
AVON
Business Response
Meredith, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
I was very pleased with the manager Steve and the sales, Michael Veria who gave me the information I needed in a timely manner to decide whether or not I am able to afford a new vehicle at this time.
Olivia J.
EAST BRIDGEWATER
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
At first it was great, a ton of waiting and put through the wringer but that’s typical-but had a TERRIBLE experience when I went to pick up the car. The salesperson (Autumn) I worked with had taken a leave due to her father passing and no one had taken her duties on. After putting a deposit down, signing and dotting the t’s and I’s, I returned a week later to pick up my car. I texted the salesperson saying I would be there at 4 on Friday and when I confirmed I would be there within the hour (I live an hour away) she informed me of her fathers passing and to ask for Laura, and also congratulating me and she should be back next week if I had any questions. I was thrilled to have another female helping me so I replied thanks and sorry about her loss. Upon arrival, Laura had me wait in the lobby at a table (which I thought was odd). After about fifteen minutes of waiting Laura comes over with two pieces of paper telling me that they thought my leased Jeep (that I wasn’t even turning in at this dealer) was a 2019 and not a 2018 and that a rebate wouldn’t qualify me to have the low payment( I already signed for!), and that they never heard from my insurance (my salesperson was supposed to handle that) and that they in fact haven’t even heard from Autum since Monday (5 days prior). My monthly payment went from 374 to 442! I was in shock. I stated that I just texted with Autumn and she knew that I was coming and I was in contact with her all week and she never said a word about any of this and showed Laura the text messages. She apologized and said “I don’t know what to say”. I swiftly asked for my deposit back and a receipt. Left driving home to Cape Cod feeling deflated and bamboozled. Would NEVER recommend this place to anyone and would deter anyone who asks. Poor communication and they put you through the ringer.
Katherine M.
SOUTH DENNIS
Business Response
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager, Jason Pappas at (508) 586-7900 so we can work towards a resolution.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Overall great experience from my entrance to my exit. Employees were awesome.
Francesca P.
ABINGTON
Business Response
Francesca, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The Chevrolet customer service rep was very helpful and knowledgeable.
Sean G.
RANDOLPH
Business Response
Sean, we're glad to hear you found our staff so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone is always so nice and professional always a pleasure to go in for service.
Joseph V.
BROCKTON
Business Response
Joseph, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!