11 Reviews Found
Confirmed Service Customer
Matt LaFontaine Automotive always makes it so convenient to get my oil changed!
Betsy M.
GRAYLING
Business Response
Thank you for choosing Matt LaFontaine Automotive, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Jim and his crew are very accommodating and do care about taking care of customer.
Todd D.
GRAND LEDGE
Business Response
Todd, thank you for your kind review; we are happy to pass along your comments to the team here at Matt LaFontaine Automotive, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Lawrence, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Great service got me in early and finished in a timely manner
Daniel D.
ROSCOMMON
Business Response
Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Bill, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
It's always a pleasure to be able to call Matt LaFontaine Dealership and be able to have your concerns handle and if needed a appointment has to be made the service department will schedule ASAP and when you arrive at your scheduled time they are there to take care of the customer and periodically will advise the customer the status of their vehicle and you can't ask for better service than that Thank You Again Matt LaFontaine
Thomas F.
GAYLORD
Business Response
Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Michael, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Joseph, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
If it was not for Donna, in the service department. The service would not have been completed. I was under the impression my vehicle was coming in for service to replace a recall item heated steering wheel, during my visit I was informed all my recall items were in and they would like to replace them that day. I formed Donna that it was under impression it was just the steering wheel being replaced and was not informed of the other items being in stock. I explained to Donna I could not leave the vehicle that long without having a loaner. She went the extra mile and came up with a loaner for me and the job was completed in a timely manner. Thanks to Mike in your service department. Excellent customer service by Donna and Mike.
Robert P.
GAYLORD
Business Response
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Matt LaFontaine Automotive, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
The vehicle purchase and service was flawless. The sales associate and delivery person was right on the spot. I would recommend this dealership to anyone that is interested in the GM vehicle.
Rodney L.
WATERFORD
Business Response
Rodney, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the recommendation, and have an amazing day!