636 Reviews Found
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Confirmed Service Customer
Great service. I understood what was going to be fixed, timing and cost. Thanks.
Kim B.
Neenah
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Confirmed Service Customer
I brought my 2021 Malibu in for a 5000-mile oil change and Nick Conigliaro did his usual outstanding job in servicing my car. He is the best there is!
Harry T.
LA CROSSE
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Confirmed Service Customer
The waiting was short. The technicians were very professional.
Dewey L.
NEENAH
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Confirmed Service Customer
Friendly knowledgeable staff. Kept me informed on progress and needed repairs. Vehicle ready on time.
Edward V.
Neenah
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Confirmed Service Customer
Great service, great explanation of needed services.
Ronald B.
MENASHA
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Confirmed Service Customer
Irving Guzman and the technician did a wonderful job chasing down all of my concerns with my truck. Mike and Mary were a great help, shuttling me to and from the dealership. Another exemplary service experience at Bergstrom. Thank you.
Colin B.
NEENAH
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Confirmed Service Customer
My husband took my car in for a oil change and a tire rotation. He also asked that they look 1 of my tires. He was told that the tire had a nail in it and that the tires needed to be replaced. He took the car after the service was done to another business and they fixed the tire at no charge and said the tires didn't need to be replaced yet. Seems like you were trying to make someone buy something that wasn't needed. Makes me really think if I want to take my car back for other services or to buy anymore cars from Bergstrom.
Susanne E.
New London
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Confirmed Service Customer
I never got notified that my vehicle was done with an oil change and air filter replacement. I took my truck in at 12:45 pm, I had to call a little after 5 pm to be told that my truck has been done for a while. So instead of getting the shuttle service that I requested, my wife had to drive me in a rush before the dealership closed. In all honesty, I shouldn’t have paid a single cent due to this inconvenience, but the best I got was 20% off. All I can say is do better. I won’t be coming to this location again.
Frederick B.
Neenah
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Confirmed Service Customer
I was treated like family. I was given a cup of coffee and later I was given a dilly bar. They got me in 2 hours early for my service work. Great job Bergstrom employees.
Thomas J.
OSHKOSH
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Confirmed Service Customer
Always friendly staff and work was done in less time than estimated.
Holly L.
Little Chute