929 Reviews Found
Business Response
Hello, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!
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Business Response
Hello, we really appreciate your feedback! We hope to see you soon!
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Confirmed Service Customer
Very personable upon my arrival, quickly asked if there were any issues. We had front windshield replace due to a flying rock on the highway and the service guy informed us he could not keep the hood up. Charles checked it and sure enough both cylinders were bad. Unfortunately the cylinders were not in stock n we had to order them.
Milton G.
HARLEM
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We can't wait to see you again, have a great day.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Great service experience. smooth scheduling of appointments ,quick diagnosis and service of vehicle with streamlined activities. I could see the Teams focus on Customer Service and satisfaction .
Tommy A.
AUGUSTA
Business Response
Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
The service person was very nice. They worked on the vehicle in a timely manner. The Price of the service was extremely high. Hoping that I will not have any more trouble with any leaks after this investment. Would have been nice if they would have wash and vacuum out car especially since it has smelled like oil in the inside of it since I picked it up. Will have to get wash on my own.
Michelle B.
HEPHZIBAH
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
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Confirmed Service Customer
Gavin was able to get us in without an appointment, and troubleshoot multiple items.
Andrew L.
MARTINEZ
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
the personnel at the dealership are always helpful and courteous to me and strive to complete whatever task I request in the most efficient and positive manner.
John T.
EVANS
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Tony Claxton was a pleasure to deal with. From the first time meeting, he was knowledgeable and accommodating without being pushy. Tony met every request and expectation that we had and I will be recommending he and Master GMC to friends and family.
Brandon C.
LEESVILLE
Business Response
Hi, thank you so much for your high rating. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Steve McDonald, service advisor, did outstanding job sharing findings/recommended repairs and keeping me informed of status. Will continue to use Masters GMC for my truck’s repair needs.
Aaron W.
EVANS
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Charles kept us updated throughout the entire process. He was very knowledgeable and we will definitely use GMC for our future needs.
Mark A.
HEPHZIBAH
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Confirmed Sales Customer
Wade is by far the best salesman I've dealt with in the car business... period.
Shawn R.
NORTH AUGUSTA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I stopped by to make an appointment and talked with Gavin. He was able to take me then and within minutes, Alvin was beginning to service my truck. Gavin and Alvin did an excellent job!
Robert T.
MARTINEZ
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Service for recall, oil change and tire rotation was great. However two issues I’m having with my truck are still ongoing. One has reported a few times, the other just this past time. Seems to never happen when I bring it in so can not really blame technician. 75k for a vehicle and having ongoing issues at 34,000 miles stinks. I want buy another GMC!
David P.
AUGUSTA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
This dealership is always courteous and friendly.
Clarissa W.
HEPHZIBAH
Business Response
We're glad to hear you found our staff was always courteous and friendly! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Service Customer
Gavin Hyatt did a great job coordinating the repairs to my truck and kept me informed of the progress. Master GMC has a great service department, and great people.
Kenneth B.
NORTH AUGUSTA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Friendly atmosphere and a good straight forward buying atmosphere.
Jerald S.
GREENWOOD
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Master Buick GMC, INC.