26 Reviews Found
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Business Response
Dianne, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Chris and Gunny on the sales team were wonderful to work with. They listened to my needs and were never pushy! I have purchased many cars from there and have always had great service from Ray, as well. Rhats why I keep coming back!
Valerie S.
HENDERSON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Service Customer
I think that 80-plus dollars to install my battery was a rip-off. I. Understand it's a business but for those of us with a single income it then becomes a financial burden
Maria J.
HENDERSON
Business Response
Maria, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at (702) 208-9999 when you can so we can address this situation directly. Thank you and have a great day.
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Business Response
Edward, thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Buffed out a small paint mark over my wheel well free of charge and everything was done in a timely manner. Great service!!!
Lyle N.
LAS VEGAS
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I took my Chevy Bolt into Henderson Chevrolet for service because the check engine light was illuminated. It's the dashboard icon that looks like a car. Later that day the service advisor called and said there was rodent damage to a wire and the repair was not covered by warranty. He stated that it would cost $880 because the whole front end needed to be removed. I have photographic proof that several of wires were actually cut. There is no sign of any gnawing of wires by a rodent. In speaking to the service manager, he stated that he confirmed with the tech that a rabbit actually exited the vehicle when he opened the hood. I feel like there was some collusion going on with an attempt to extort the $880 from an unsuspecting individual. Your prompt response in investigating this matter is paramount.
Joseph M.
HENDERSON
Business Response
Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us a call at 702-208-9999. to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
I was in and out quick. I do really like my purchase. However, I’m not sure if I got “the best deal” both in price and loan interest rate.
Andre D.
HENDERSON
Business Response
Andre, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at 702-208-9999. so we can assist you further.
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Confirmed Service Customer
The attendant that checked me in was excellent!
Bill M.
LAS VEGAS
Business Response
Bill, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Kyle, our sales person was great. He went out of his way to get us what we wanted and was very personable. Wonderful customer service.
Teresa V.
HENDERSON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Angel my salesman as amazingly helpful!!! I will be back!!
Elizabeth G.
HENDERSON
Business Response
Elizabeth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Employees at Henderson Chevrolet always makes me feel like a Valuable Customer 🙏❤️🙏
Terry G.
LAS VEGAS
Business Response
Terry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
From start to finish Hector did an amazing job. I communicated at first through text. He was never pushy and made the whole experience so easy. Hands down my best dealership experience buying a new car. (4th time)
Ryan V.
HENDERSON
Business Response
We're happy you found our staff to be so supportive during your experience here at Henderson Chevrolet CO. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
I purchased a 2023 Chev Traverse. the only problem was not a soul showed us anything about the vehicle. We had to bring it back to find out the front passenger seat doesn't adjust. I attempted to turn it back and they said how about we put running boards on it. I said OK. I haven't received the running boards yet. The problem is my wife is vertically challenged and can't get into the suv. I now have to pay around $700.00 to see if this will help my wife. We don't drive the car account of this. We use my wife's car.
Patricia S.
HENDERSON
Business Response
Patricia, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at 702-208-9999 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Ray is always there to make sure things are then care of
Rickey K.
LAS VEGAS
Business Response
Rickey, we're happy you found our staff to be so supportive during your experience here at Henderson Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was fine but to make the service excellent they should have ran my car through the car wash at no charge.
Debra S.
HENDERSON
Business Response
Debra, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
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Business Response
Frank, it is great to hear everything was done quickly and to your satisfaction! We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Damian Allen was our sales representative. He was very courteous, knowledgeable, and professional. He helped us in selecting the vehicle of our choice. We received a good deal on our Chevy Trax purchase. We're extremely pleased and satisfied with the Henderson Chevrolet process.
Connie M.
LAS VEGAS
Business Response
Connie, we're happy you found our staff to be so supportive during your experience here at Henderson Chevrolet CO.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Moe and Richard worked to get my car turned around in 1 day! Thanks to both of you!
Laura K.
LAS VEGAS
Business Response
Laura, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I came in for my last complimentary oil change. I think I was there for about 20 minutes before the car maintenance attendant told my car was ready. That was a world record for an oil change. I was in and out lightening fast. Excellent service with a smile... love it!
Joy A.
LAS VEGAS
Business Response
We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!