775 Reviews Found
Confirmed Service Customer
From Taylor scheduling the appointment to Laura working through a difficult service dealing with back orders and unavailable parts to Larry Ryan all working especially hard to keep me on the road! Bravo. INGERSOLL for an outstanding team! Too bad GM does have a better plan to make their job easier by having the parts available and not back ordered for 3 months!
Nanette W.
Sherman
Business Response
Nanette, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Hi, I came in for some mudflaps to be installed that the salesman said that he ordered them or and that I should come in on Saturday well, I didn’t realize that I would have to pay for it was never mentioned that anything that I would have to pay for it was a little setback in my thinking of a Going back there for another sale or whatever you know but other than that, they did a nice job on the mudflaps and I’m out and about thank you?
Klaus E.
New Fairfield
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Great people, prompt service and support, great technicians
Michael P.
Newtown
Business Response
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
Check Engine Light is back on after about 30 miles of driving. I have a photo of the mileage reading and the Check Engine Light. I did check that the gas fill cap was installed properly. I have not yet scheduled another service appointment. I'm still trying to decide my next course of action since Ingersoll has not been able to solve the problem. My emissions inspection was due April 23rd, and there is a 30 day grace period.
James S.
BROOKFIELD
Business Response
James, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
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Business Response
Keith, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Ingersoll has been providing excellent service for me and my family for well over a decade. Always a positive and friendly experience. Thanks Team Ingersoll!
Nolan C.
Danbury
Business Response
Nolan, we appreciate your wonderful feedback of your recent experience with us. We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Business Response
John, we appreciate your feedback of your experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
I’m not happy with how long the job took to get done or the condition I got my car back in. I gave you the 5 stars in hopes that it will all be corrected next week when the car goes back to you.
Vinny C.
Brookfield
Business Response
Vinny, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you for your review of our retail facility. We hope to be of service to you again!
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Confirmed Service Customer
Dropped off early morning for oil change and radio issue. Oil change completed early afternoon. Radio issue not corrected. Waiting on new radio covered under warranty. Service advisor kept me informed every couple of hours.
Norberto A.
Brookfield
Business Response
Thank you for taking the time to leave us your comments, Norberto. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please reach out to John Juraska, Service Director at (203) 885-7774.
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Confirmed Service Customer
Friendly prompt service. Made me feel like a valued customer
Jerry J.
New Milford
Business Response
Jerry, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again. We hope to be of service to you again!
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Business Response
Alan, thank you for your kind review; we are happy to pass along your comments to the team here at Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Sales Customer
Shiv was exceptional. 1st calls customer service, was a pleasure to work with.
Sean M.
Brookfield
Business Response
Sean, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Shep went way above to get me excellent service. I am in a very bad situation being disabled & a husband in ICU. He worked hard to get my service done very quickly so I could get to the hospital. Justin also assisted & showed his normally excellent care for my needs. These two need special congratulations for superior customer support. They made it so I didn't have to walk far in pain & i was on my way to hospital in an hour. Thank you from the bottom of my heart!. The attendant who washed the car gave attention to detail that isn't normally done. Thank you team!!❤️
Marie M.
New Milford
Business Response
Marie, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Business Response
Manny, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Thank you for your review of our retail facility. We hope to be of service to you again!
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Business Response
Robert, we appreciate your wonderful feedback of your experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Sales Customer
I have been going to Ingersoll Auto of Danbury for many years going back to when it was Saturn ( I have lost count the # of cars I have purchased). The buying experience is painless with no pressure sales. I have been going to the same Salesman (John Gallagher) for all my cars; he is terrific!
Eileen F.
NEW FAIRFIELD
Business Response
Eileen, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Vincent, thank you for your review of our retail facility! We hope to be of service to you again!
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Confirmed Service Customer
Great Service. Happy Employees make Happy Customers.
Bold M.
Fairfield
Business Response
We appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!