326 Reviews Found
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Confirmed Sales Customer
Agreed to provide an accessory and later reneged. Failed to provide an OWNER'S MANUAL and continued to ignore my request for one.
James S.
THE VILLAGES
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Confirmed Service Customer
I Had to wait 21/2 hours to have a front license plate holder put on the car!! I was told it would be done in 15 minutes! I kept being told that 3-4 times. I'm not impressed or happy.
John M.
LEESBURG
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Confirmed Service Customer
Collision center was great! Todd, Jimmy and Emily. Emily kept me updated twice a week and was always kind and knowledgeable. These 3 and those behind the scene made this experience smooth repairing my Equinox from a car accident. Everyone I have come into contact with on the property have been welcoming. My Chevy looks and feels great!!! Thanks
Cyndy P.
OKAHUMPKA
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Confirmed Service Customer
Rich C. is always very courteous and helpful. He will always mention services I may need for the car other than the oil change. This time my Cruise cabin air filter and engine air filter needed to be replaced. It has been 25000 miles and with Florida's high pollen count they need to be changed even before then.
Stephen W.
LEESBURG
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Confirmed Service Customer
Service department is very professional. Clean and timely. Jarrell is an excellent spokesman.
Chuck L.
THE VILLAGES
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Confirmed Service Customer
To be completely transparent… this is not my favorite dealership… in the past I’ve had several issues with the appointments I’ve made not being there when I showed up. This is just the closest dealership. But this visit went well. However all of the automated emails about my appointments (two emails) were incorrect .. they had either the wrong day or time on them. So I had to call twice to make sure.
Michael B.
LEESBURG
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Confirmed Sales Customer
From Adam To Chuck to the detailer the experience of car buying is beyond extraordinary Thanks you
Johnny R.
EUSTIS
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Confirmed Service Customer
Rich was professional and helpful. Work was done in a timely fashion
Sammy L.
EUSTIS
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Confirmed Service Customer
I did not realize that I did not get 10% discount until after I left. After buying two vehicles there I was not asked about using reward points.
Charles K.
LEESBURG
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Confirmed Service Customer
Every person was perfectly professional. The service department is difficult to work in because they always have to deliver bad news about prices and repairs all day long. These guys do everything they can all the time.
Robert D.
LEESBURG