Customer Reviews

Great

They were kind and helpful. But should have washed and vacuumed it 😉

Daniel Wong was great to work with, very helpful. Made the process very pleasant.

I want to thank Thorson GMC for making the purchase of my new 2025 GMC Sierra easy. Chris was super knowledgeable and friendly. Walter was great during the closing both of them make a great team.

The service was done on time, and your service advisor advised me that there was another recall on my Buick Enclave, which I really appreciated to find out, as nobody had informed me of that problem now. The parts were actually in your Parts Department and the recall was taken care of, so that I did not have to come back a second time. My thanks to your service advisor Luna Garcilazo. Sincerely. Harold Bringman r I aully h too

The process was seamless and fast. The representatives were amazing.

Aga was a fantastic representative of your dealership. Spot on with calls, answering questions, etc…. Can’t say enough about Aga!!!

Outstanding customer severice

The fine folks at Thorson made the car-buying experience a pleasure. The experience was seamless, without a lot of waiting around. My salesman, Freddy, was a dream, keeping me informed from start to finish. And, when I was physically at the dealership, he made sure that we made efficient use of my time. For example, as we were waiting for Aga, the finance person, we spent that time getting acquainted with all of the features of my new Buick Envision ST. Before we knew it, it was time to sign the paperwork, and finalize a great deal on a great vehicle for me. I couldn't be happier with the car itself, and it's great to know there's a dealership full of good people standing behind it for the life of my new car. Thanks Tom and Ted ... and of course Freddy!

Good service I don’t have to wait when I arrived at the service department.

It was a great service

Complimentary oil change went well. No problems. I waited and didn’t have to wait long.

It was a smooth transition and purchasing experience.

Always efficient and thorough.

Excellent Service. Transaction was professionally handled and quickly executed. Ted and Jeff were both great to work with.

I recently purchased a 2025 GMC Yukon AT4 from Thorson GMC, and I can confidently say that working with Jeff Purcell made the entire process exceptional and easy. Jeff is the kind of salesman you hope to find—genuine, knowledgeable, and truly committed to making sure you're getting exactly what you want. From the moment we first talked, he made me feel important and at ease. He listened carefully to what I was looking for, answered every question with patience and honesty, and never once made me feel pressured. He walked me through all the features of the Yukon AT4, made sure I understood my options, and even followed up after the purchase to make sure everything was running smoothly. Jeff went above and beyond to ensure I had a great experience, and I couldn't be happier with my new vehicle. If you're in the market for a new GMC, do yourself a favor and ask for Jeff Purcell at Thorson GMC. He's a true professional and a pleasure to work with.

You repaired the latch for the rear seat sunroof shade and it does not stay latched if a door is shut or the car is moving and hits even a small bump.

Great Customer Service, fast vehicle service.

The experience is like no other dealership I have ever been to. The staff is always very welcoming with a bright smile it feels like more like home and family and I know my car is in great care. Cesar Herrera and his team are amazing. I will continue to nonstop rave about how great the service is. The whole team is remarkable and truly a pleasurable experience.

Drop off was good. Simple oil change did not take too long as well. However, upon picking up vehicle, my service contract was over looked. Had to wait for approval, which did take quite some time. Confusion if contract was still active (good through 2032), then when they finally received approval they had to call for vehicle twice, again too long. Upon inspection the service technician applied the wrong sticker in vehicle which stated the next oil change was due in over 22,000 miles. Had only 18K miles, told me next change was due at 39K. All seems somewhat minor, however, it did not instill confidence that my vehicle was the one the Technician worked on. I did check oil level just to make sure. All in all my confidence in this service was suspect at best. I have been to this location before and it is where I purchased this vehicle. I hope in the future things will be more professional and time efficient. Thanks for chance to share. David Whitney