459 Reviews Found
Confirmed Service Customer
The service preformed on my vehicle was excellent. However, your customer service in the way of a shuttle service is terrible. Your service manager suggested that I shouldn't wait for the car. I asked for a ride home. There was a big discussion about the fact that I live just beyond the 8 mile limit. I did get the ride home, but they didn't have anyone available to bring me back in the afternoon. I have been a long time service customer and have not had problems like this in the past.
James K.
YORKVILLE
Business Response
Hi there, thank you for taking the time to leave a review for us at Ron Westphal Chevrolet, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Service was OK,just a little more expensive than I was led to believe.
Timothy R.
NORTH AURORA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
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Confirmed Sales Customer
Eric was great, professional and straight to the point. The whole process from start to finish was fast and transparent.
Daniel B.
ARLINGTON HEIGHTS
Business Response
Hello, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
All the employees are really, really nice. They give me the attention that I need service is good. They got my truck ready and time did they say keep up the good work eyes
Antonio T.
MONTGOMERY
Business Response
Wow, we're glad you had such a wonderful experience with us! Thank you again for the great review!
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Confirmed Sales Customer
Professional Had paperwork ready ahead Minimized my time doing the deal. Very happy.
Robert K.
DOWNERS GROVE
Business Response
Thank you for choosing Ron Westphal Chevrolet, INC. as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!
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Confirmed Service Customer
Everyone is so friendly. It is so helpful to have someone be able to bring me home after dropping my car off and picking me up after my car's repair is done. I have complete trust in Ron Westphal Chevy and won't go any where else. Thank You!
Debra D.
AURORA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Friendly helpful staff. Quick reliable service. Love bringing my car
John F.
OSWEGO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Service department always the best. Rick is awesome!
Jim M.
AURORA
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The guys in the service department always do a really good job on my vehicles! My son works in the service department and all the guys work together to do grade A work, I have never been disappointed with the service they give each person!! Thanks guys, I feel really comfortable with the job they do���.each and every time!!
Virginia L.
MONTGOMERY
Business Response
Wow, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!
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Confirmed Sales Customer
Michael Covone did a wonderful job selling us our new Trax. He answered all our questions, was patient with us, connected us with the right people when we asked very specific questions, and made sure everything was in line. Overall the dealership was clean and laid out nicely. A very good experience for us.
Leif A.
NAPERVILLE
Business Response
Hi, we are so happy to read such a great review about Ron Westphal Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Rick has been taking care of me & my cars for years. I know I can trust him to take great care of me & my car.
Luann G.
MONTGOMERY
Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we are so happy to read such a great review about Ron Westphal Chevrolet, INC.! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Came in for a oil change and routing service took a little longer than normal but was not a problem I relaxed and had some coffee, did keep me up to speed on what was going on
Steven W.
NEWARK
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
oil change, quick work and the car wash is always a nice bonus
Andrew H.
MONTGOMERY
Business Response
Hi, thank you so much for your high rating. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
The experience was great!! Everyone there was so nice and helped me pick out and decide on which car I wanted.
Natalie P.
OSWEGO
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Sales Customer
I loved that there was no pressure to purchase additional services beyond what was provided.
Crystal J.
PLAINFIELD
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
We originally found the Trax online and from the very beginning talking to amber was easy and enjoyable! And then when Brian took over as our sales person he was very nice and informative! This was one of the easiest car
Roman D.
BRYANT
Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you again for leaving us this response!
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Confirmed Service Customer
My front headlight went out and you were able to fit me in before the holiday weekend. I truly appreciated it. Thank you
Scott K.
AURORA
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.