522 Reviews Found
Confirmed Sales Customer
Eric was amazing! He wasn’t pushy and didn’t bug me all the time about if I was going to buy a car or when after coming in the first time, which made me want to buy from him. He was personable and professional. I will for sure come back to see Eric in the future to buy a car.
Marjorie L.
AURORA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Eric and Joe made the whole experience a breeze. Would definitely recommend this dealership if you want a Laid back process.
Cayman W.
NAPERVILLE
Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
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Confirmed Service Customer
The actual service to my vehicle was fine. But I always leave feeling ripped off. Here's why. Last time I was there for service I did a 45k mileage service and went back and forth with the service advisor because the cost of the Gold package he priced was way more than the same Gold package listed on the website. We negotiated and came to agreement after he was able to meet me in the middle. However, this time the advisor tells me the throttle cleaning wasn't done with that package and now it needed to be done with my oil change. So come to find out the first advisor really just took some of the service out instead of simply reducing the price. So I ended up paying the full higher price in the long run...much more than what is quoted for the service on the website.
Courtney W.
AURORA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Sales Customer
Our salesperson, Richard Graham, was extremely kind and helpful from the first time we came through the door all the way up until vehicle delivery. He even encouraged us to come back any time with any questions we had regarding the vehicle.
Jennifer N.
SUGAR GROVE
Business Response
Hi, we are so happy to read such a great review about Ron Westphal Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello, we really appreciate your feedback! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Raul did a fantastic job from start to finish. I walked out with a brand new car and tons of knowledge about my vehicle.
Michelle F.
OSWEGO
Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Confirmed Service Customer
Nathan was very nice kept me updated regarding my vehicle while it was being services. Nathan explained w I was experiencing the issues and he assured me that if the issues ocurs again do not hesitate to make an appt and bring ot back in.
Cheryl P.
AURORA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
As always, pleasant,courteous and prompt service!
Colleen M.
OSWEGO
Business Response
Hi there, thank you for taking the time to leave a review for us at Ron Westphal Chevrolet, INC.. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, we are so pleased you enjoyed your visit to Ron Westphal Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
A very pleasing and beneficial experience as all personnel were helpful and polite. They went to great lengths to accommodate our requests and schedules going forward.
William H.
AURORA
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They did the work promptly and worked with my extended warranty company and took me home and picked me up
Patricia L.
AURORA
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Thank you for choosing Ron Westphal Chevrolet, INC. as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Quick service and as always great job done.
Daryl W.
MONTGOMERY
Business Response
Wow, it's experiences like yours that really keep us motivated! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Always a great experience coming in for service. The guys are fantastic!
Ray K.
PLAINFIELD
Business Response
It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Everything was fine. Prices for basic maintenance are getting out of control.
John O.
SUGAR GROVE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Everyone I worked with was very nice, not pushy, and very understanding while I made my decision.
Anthony S.
BERWYN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!