53 Reviews Found
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
The thermostat on my 2020 GMC Acadia failed on a Friday at 2:00 PM. I called the dealership and they had me come in immediately! While on the way Marie called me to say she would be waiting for me. She also said it more than likely is your thermostat based on the symptoms I described. She had to order a pert so I would need to leave my car. She arranged for an UBER ride the Enterprise Car Rental and said GMC would cover the cost! Marie made some calls and said GMC would also cover the cost for the repairs. She called me early Monday morning to come and pick up my Acadia! She had exceptional concern for her customer and managed the entire process professionally! I couldnāt be happier with Marieās assistance or Liberty GMC! Bob Krajnak
Robert K.
BUCKEYE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Liberty GMC, INC. and we hope to see you again soon! Thank you again for choosing Liberty GMC, INC. and we hope to see you again.
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Confirmed Service Customer
Always honest dependable and very communicative
Regina M.
PEORIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Sales Customer
Great experience. Second vehicle I bought and was very happy on how they tramway there customers. Diana was the best sales person . I would buy again from her on my next purchase
Jesse L.
GOODYEAR
Business Response
Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Liberty GMC, INC.
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Sales Customer
Mario was great. Very professional and prompt. He was quick to respond on every aspect of the sale.
Brian M.
HENDERSON
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
Lydia Falcon was great! She took care of me right from the start.
Miguel R.
NOGALES
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Service Customer
Thank you for a great experience, we had a minor snafu with the computer at checkout but Eric and his team got it resolved quickly.
Francisco A.
GLENDALE
Business Response
It is great to hear everything was done quickly and you had a great experience! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Service was excelent jay saltz was the person who take care of me and he did great job
David D.
PHOENIX
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Confirmed Service Customer
Had my Yukon serviced at Liberty GMC in Peoria.Erik Hernandez was my service writer and was Awesome to deal with. I usually only deal with Rick but he had a lot of customers already and being that I wasnāt scheduled I went with Erik.
Gary Q.
SURPRISE
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
Mario our GM sales person went beyond to ensure I had a great customer experience. From ensuring the order went in to upon delivery checking that everything on the order was delivered and spending the time to help me set up my vehicle. He's a great asset to your company !
Dorothy V.
PHOENIX
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Sergio Rizo, We would like an opportunity to make this up to you. If you are willing, please reach out to us at (623) 552-6928 so we can work towards a resolution.
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Business Response
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. When you have an opportunity, please reach out to us at (623) 552-6928 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!
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Business Response
We're glad to hear you found our staff professional and courteous! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Easy to schedule, short turn around time, friendly staff.
James B.
HACKENSACK
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please donāt hesitate to call us if youād like to discuss anything in greater detail.
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Confirmed Service Customer
appreciated your waiting area where I could easily use my laptop through your easily available Wi-Fi
John R.
ANTHEM
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please donāt hesitate to call us if youād like to discuss anything in greater detail.
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Confirmed Service Customer
Marie was very rude. Talked down to me. Didnāt know if my air filters were changed or not
Ken G.
PEORIA
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.