209 Reviews Found
Business Response
Hi Cody, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
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Business Response
Hi Ted, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi Bruce, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi John, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
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Business Response
Hi William, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
All things were good as usual at North Star!! Enough Said
Herbert W.
ZELIENOPLE
Business Response
Hi Herbert, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
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Confirmed Service Customer
I love Northstar! Lisa, the mechanic, is the best!!! I always get great service.
Mary D.
CRANBERRY TWP
Business Response
Hi Mary, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
This was the quickest oil change and tire rotation I have ever had at a dealership. The had me out in 45 minutes.
Thomas G.
BEAVER FALLS
Business Response
Hi there, it is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!
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Confirmed Service Customer
They are very accommodating and attentive. Scheduling was a breeze. And they do a great job. Thanks North Star Buick GMC.
Todd G.
ALLISON PARK
Business Response
Hi Todd, we're glad you had such a wonderful experience with us! We're looking forward to your next visit with us!
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Confirmed Service Customer
The vehicle was in for a state inspection and oil and filter change. The work was completed in a timely fashion and was available when expected.
James L.
CRANBERRY TWP
Business Response
Hi James, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!
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Confirmed Service Customer
So appreciate their efficiency, the staff and the surroundings! Great place to buy and service a vehicle!
Susan V.
ELLWOOD CITY
Business Response
Hello Susan, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
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Business Response
Hi Brian, we're glad everything was completed quickly and to your satisfaction! We hope you have a great day!
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Confirmed Service Customer
My car was serviced with Buick and Keith helped providing all the information I needed beforehand. It was Nathan who was there when I arrived. Everything went well, no complaints.
Elen L.
ELLWOOD CITY
Business Response
Hi Elen, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
As usual, very quick and efficient work by your team.
Kevin D.
ZELIENOPLE
Business Response
Hello Kevin, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
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Confirmed Sales Customer
Aaron was very nice and extremely helpful. Explained the whole process and I truly app
Kayla M.
KERSEY
Business Response
Hi Kayla, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi Margaret, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Service department was very busy serving customers. Got me in and completed service in a timely manner. Service advisor answered a cost question I had.
Mark H.
MOON TOWNSHIP
Business Response
Hi Mark, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
It was an oil change. Everything about it was excellent as usual. Personnel are always great.
Elizabeth S.
BEAVER FALLS
Business Response
Hi Elizabeth, our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
drppped off the vehicle in the morning just after start time. it was taken in shortly after broomed off and work commenced. tires i wanted were on hand thanks to Parts Dept getting them in time for the service appointment. Service Techs outstanding work getting everything done in only a couple hours. Jake notifying me when ready and even replaced the batter in the key fob as i didn't great job by everyone. at pickup the secretary/cashier very friendly and courteous
Tim V.
ZELIENOPLE
Business Response
Hello Tim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at North Star Buick GMC, INC.. Until the next time we meet, take care!
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Confirmed Service Customer
I have come in every time that the sticker on the windshield says that I should get an oil change. I asked the scheduler this time why the sticker miles is so much sooner than the car gauge that says I still have 35% life left in the oil. The girl said Oh, they like you to come in every 5000 miles for an oil change. Then when I get there yesterday and posed the same question to the service manager, he says go by the gauge in the car!!!! Well, that means that up until now I've been getting more oil changes than I need. They are expensive - so why would I want to get them sooner than needed. Subaru required them every 6000 to maintain the warrantee. So, I question if I do what the scheduler says and come in every 5000 (ie. Spend more money on the car - give more of my money to Northstar!!!!!!!!!) or go by the gauge in the car, am I still going to have a good warrantee if warrantee work is needed??????? Please call me with a definitive final answer to this question! 724-556-9859
Regina Z.
ZELIENOPLE
Business Response
Hello Regina, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!