935 Reviews Found
Business Response
We're glad to hear you found our staff was friendly and courteous! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Always recommends more than needed and I had to wait for my car for over 3 hours.
Judy S.
MARTINEZ
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Roscoe & Eddie were great to work with. Would definitely recommend!
Chloe L.
MARTINEZ
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
They were able to get me in and out in a timely manner. Thank you!
Janet S.
WARRENTON
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Always friendly and courteous and you take great care of my car.
Beverly B.
EVANS
Business Response
We're glad to hear you found our staff was always friendly and courteous! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Service was performed in a timely manner and staff was friendly and helpful.
William H.
MARTINEZ
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Excellent in every way/ Gavin was professional and polite. Work done on a timely basis at a reasonable cost.
David G.
AUGUSTA
Business Response
Hi, thank you for the high star rating! Hi, thanks for taking the time to leave a review.
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Business Response
Hi, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Staff was very courteous. I brought the vehicle in the day before my scheduled appointment and the service was completed the same day I brought it in. Very pleased with the service I received.
Rodney T.
MARTINEZ
Business Response
Hi there, thank you; we appreciate your feedback! We hope you have a great day!
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Business Response
Hi, thank you so much for your high rating. Until the next time we meet, take care!
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Confirmed Service Customer
Advice was to expedite service, arrive before 8 a.m. Waiting time was 3 hours for installation of 2 new tires. Waited nearly 3 hours the week before for an oil change and was advised needed 2 new tires. Established customer for years! Expect better customer service!
Mary M.
AUGUSTA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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Confirmed Service Customer
Service was impeccable and the staff is so friendly. My Service was affordable and done effectively and efficiently.
Helen B.
AUGUSTA
Business Response
Wow, it's experiences like yours that really keep us motivated! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Sue was absolutely amazing!I highly recommend Master’s Buick/GMC in Augusta. By far the best experience ever buying a new car!
Brian N.
AIKEN
Business Response
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Master Buick GMC, INC.. Thank you again for leaving us this response!
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Confirmed Service Customer
Service is always great and employees always friendly and caring.
Robert U.
THOMSON
Business Response
Hi, thank you for the high star rating! We hope you have a great day!