79 Reviews Found
Confirmed Service Customer
Parts finally arrived after an 8 month wait. Installed, and truck is in good working condition.
Gary K.
BRENHAM
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Confirmed Service Customer
July 2023: Two cars in for oil changes, tire rotations and multi point inspections. Cars were in and out in timely manner and as usual Jason and all your staff were courteous and knowledgeable. Thank you
Leanne B.
BRENHAM
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Confirmed Service Customer
Great customer service, oil change and tire rotation for a great value. Easy to do with appointment.
Michael M.
BRENHAM
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Confirmed Service Customer
I tried to used the service dept. I made an appointment, arrived slightly ahead of time. The waiting area was uncomfortable and hot. After an hour my truck was still sitting in the parking lot. I said to the receptionist I think maybe I will just go. She didn’t offer to check on the hold up, offer to reschedule or apologize just responded ok. Customer service is not important at this dealership evidently
Margaret F.
BURTON
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Confirmed Service Customer
Everyone was pleasant, efficient, and prompt.
Jennalie W.
WASHINGTON
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Confirmed Service Customer
Had a scheduled appointment and it took 2 and half hours to do an oil change. There was oil smudge on the the fender
Larry M.
BELLVILLE
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Confirmed Sales Customer
The experience at the dealership was the best buying experience that we have ever had, our salesman Coke Wagner was so pleasant to do business with we ended up purchasing 2 vehicles from him.
Alan M.
HOUSTON
Business Response
Thank you again for choosing Laroche Chevrolet Buick GMC and we hope to see you again.
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Business Response
Thank you again for choosing Laroche Chevrolet Buick GMC and we hope to see you again.
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Business Response
Thank you again for choosing Laroche Chevrolet Buick GMC and we hope to see you again.
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Confirmed Service Customer
Easy to schedule, friendly service writer and was done before I expected.
David B.
BURTON
Business Response
Thank you again for choosing Laroche Chevrolet Buick GMC and we hope to see you again.
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Confirmed Service Customer
Had to call to check on my vehicle repair after over a week of not hearing from the dealership
Karen M.
BRENHAM
Business Response
Thank you again for choosing Laroche Chevrolet Buick GMC and we hope to see you again.
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Confirmed Service Customer
1st appointment at 0945 and at 1025 the truck was still not being serviced for an oil change. The second visit was accomplished in a timely manner however the DEF was not serviced and I had to return to the dealership and have the DEF serviced. The DEF still wasn’t topped off.
Derrick K.
BRENHAM
Business Response
Derrick Kroll, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact Jon Hodde at 979-337-7718 at your convivence.
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Confirmed Service Customer
Cole Wagner was so helpful and made sure to help us find exactly what we were looking for.
Dusti R.
ROUND TOP
Business Response
Thank you again for choosing Laroche Chevrolet Buick GMC and we hope to see you again.