641 Reviews Found
Confirmed Service Customer
Bill Gift took the car in when I arrived, so no wait time. Car was finished the next day. No issues other than the leak which was repaired. Service writers and staff are very pleasant and helpful. Really couldn't ask for more.
Al A.
LITT
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Always on time and provides excellent service experience
Paul C.
LITTLETON
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
One of the easiest car deals I've ever done. Didn't feel pressured and felt listened to.
Christopher J.
LITTLETON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Service Customer
Always excellent service from Dimitrios! He's the reason I keep coming back to your shop because of the TRUST he establishes with a customer. Thank you!
Wilma A.
HIGHLANDS RANCH
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at John Elway Chevrolet. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Service was quick and efficient plus I appreciated that they sprayed off my car
Lyndsey R.
GYPSUM
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Cheryl was great. I appreciate that your people washed my car but they left annoying spots.
Michael W.
ENGLEWOOD
Was this review helpful?
Confirmed Service Customer
It is always a pleasure having Andy Black as our service representative. He is always so kind and understanding on what we need for our vehicles, and he sees to it that the work is done properly. Andy is truly an asset to John Elway dealership. We would not think of going elsewhere for our vehicles needs for service or purchases.
Robert G.
AURORA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
My radio screen wasn't working and was told it was a software update which my system, luckily accepted. Chery had mentioned many people are having this issue, their system isn't taking the software update, and the units are on backorder for those where this can't be immediately fixed. All good news buy I'm curious why I was charged $236.01 for a software upgrade! There's a 10 year warranty on the vehicle, when we dropped it off I was told it would covered under warranty, and if there was a problem that they'd call to ensure it was covered. Imagine my surprise when I showed up and told there was a charge, I used $131.47 of my Chevy Points to help pay the bill, and was told the warranty does not cover everything despite being told it was.
Melodee C.
CENTENNIAL
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Everyone we came in contact with was very personable and professional.
Kent M.
FRISCO
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Sales Customer
Our experience buying from Tony, Henry and Jason is always a pleasure from start to finish. And Tony always finds a way to work magic on making things happen every time. Unbelievably great at his job.
Jonathan L.
AURORA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
The main thing I needed was to fined The main coolent leak and give me a price to repair it. They said they needed to remove the glow plugs to fined witch cylinders the coolant was leaking into. I wasnāt given a price for this testing so it wasn't done. The problem is it cast me over $200 to fined out nothing. I am very concerned about the knowledge base in your shop Paul Ryan 720-354-0119
Paul R.
ENGLEWOOD
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
My only ācomplaintā if that is that it took a few days, with an appointment, to have our car looked at. Which is difficult when you have little ones and need your car. Bill was very nice and made sure it got checked out. Loved that the car had been washed as well :)
Megan R.
AURORA
Was this review helpful?
Confirmed Service Customer
I am a little concerned about my visit. I usually am very happy. I was quoted a labor price of over $500 for a $78 O2 sensor. I just had a mild heart attack, so I wasn't able to check the price. While I was home, I did call and was told that the labor was 0.7 hours, which is much less than $500. Oh well.
Joe B.
LITTLETON
Was this review helpful?
Confirmed Service Customer
Dimitrios is by far the best service advisor at Elway Chevy. The other service advisors are typically unhelpful and often irritable. Dimitrios goes out of his way to make sure everything is taken care of every time. In regard to the service work itself, the technicians frequently over-fill the oil, which is frustrating.
Hannah B.
ENGLEWOOD
Was this review helpful?
Confirmed Service Customer
was done in a timely manner friendly and knowledgeable service person
John B.
LITTLETON
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Paid to have a flat tire fixed and clearly no attempt was made to do so because the tire was low on air before I left and the nail is still in the tire.
Dirk L.
ENGLEWOOD
Was this review helpful?
Confirmed Service Customer
service manager Chris did a great job he kept me updated an I am satisfied with the work
Darrel H.
LITTLETON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing John Elway Chevrolet and we hope to see you again soon!