Customer Reviews

Always courteous always on time great service department

We were scheduled for an appointment the day after we inquired about a vehicle shown on their website that caught our interest. We discussed the vehicle with a salesman during our appointment and purchased the vehicle the same day. There was a little trouble with the the vehicle due to cold weather and battery drain down caused by an active security system. A new battery solved the problem and we drove the vehicle home that day. Good, quick processing of all paperwork. All of the sales staff were helpful and considerate.

Efficient

Excellent service as always!

Dropped car off and was called to pick it up the next day to have thermostate replaced and oil changed. Went well. Thank you

Dave Hawkins was very efficient and helpful with the Encore GX features and followed up after the purchase. Very profess

I accidentally scheduled/went to the wrong dealership for my appointment. I was squeezed in just after the lunch hour and I greatly appreciated that.

great sales person MISTER Deandre Young.

Good experience. Jaren was very helpful. Oil change and tire rotation were done. Will work on other things needed.

My battery gave out & I took the SUV in to the service department. I didn’t call ahead & just drove to the shop. I had no problems & Jaren took care of my issue. I had my battery replaced later in the afternoon. He was (and always is) great at explaining my issues in a way I can understand. I can trust him. Thank you.

Too much to type. You can reach me at 816-394-0102

Appt at 10 (oil change & tire rotation) took 2 1\2 hours

Lucy was one of the best technicians I’ve ever had. I will continue to come to this dealership because of the professionalism she showed.

Appointment was scheduled for a different Canke Dahmer; specifically asked for the Buick dealership, but luckily they were able to take care of it

Everything went well at my appointment as usual

They have my business.

Great experience

All of the workers that I dealt with were very nice and bent over backwards to help me in anyway they could.

Service was prompt. The prices quoted for the repair are more then double other places. After reviewing the quote the also added on additional repairs such as changing spark plugs that were not discussed or wanted. The warranty is also pointless because they declined to cover the thermostat or radiator that is leaking because if the thermostat. They also said we needed our car aligned but never actually checked it that it was out of alignment.

The process was slow but the overall purchase experience was great. C