430 Reviews Found
Confirmed Service Customer
The service was good but when I left and got in my car, there was grease all over the inerior of my white door as well as my white seat! The black colored parts like the stearing wheel, gear shift had grease also. I have not been able to get the seat clean. I am so surprised at this because your technicians were more careful. Very disappointed
Glenna R.
INDEPENDENCE
Was this review helpful?
Confirmed Service Customer
Very pleased. I appreciated all that was done for us. Couldn���t ask for better service!!!!
Liz B.
GRAIN VALLEY
Was this review helpful?
Confirmed Service Customer
Very professional, excellent customer service.
Anthony C.
INDEPENDENCE
Was this review helpful?
Confirmed Service Customer
Took my truck in for a service. Was told it was time to replace the cabin filter. Iwas told $19.95. I even repeated it back to make sure. Got a bill for $103. Was not happy but what could I do?
Dennis K.
NEVADA
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
I appreciate the valet service and the quick turnaround on getting scheduled and my vehicle back.
Latonya T.
KANSAS CITY
Was this review helpful?
Confirmed Service Customer
Always friendly and keeps you informed on the progress of the service.
Veronica M.
KANSAS CITY
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Service guys did a great job and the counter guys were great as well. I was not pleased with the price of a oil change and tire rotation cost but I know everything is going up. I had a coupon and it still cost me $128.
David K.
LEES SUMMIT
Was this review helpful?
Confirmed Service Customer
Needed major unplanned maintenance done on my truck (new engine). Cable-Dahmer kept me updated throughout the process and finished the repair sooner than anticipated. Overall, very pleased with the service.
Justin C.
GRAIN VALLEY
Was this review helpful?
Confirmed Sales Customer
Everyone was helpful, easy and enjoyable to talk to, and made our experience pleasant and comfortable. We are extremely excited about our recent purchase.
Christopher W.
GRAIN VALLEY
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Prompt and professional reception and service was completed in the time frame suggested
Curt C.
BUCKNER
Was this review helpful?
Confirmed Service Customer
For starters I talked to several people about the issue with the alignment you guys did 1 year ago and the fact u dint torque the control bolts properly and when I went to get truck realigned they found the control arm bolts were so loose he took out with his fingers.. and u guys were the last to touch the bolts. Called and talked to service manager....about it and there was no effort to make this right as it was a very dangerous situation with my family in the vehicle on vacation drov3 it 3000 miles this way.. and after I talked to service manager I went to get oil change no one in service even knew what I was talking about.. not to mention I called to reschedule the appointment for an earlier time and was set supposedly but when I went into service no one knew anything about it....dropped it off at 730 and told them I'd be back by 230 to pick it up.. they said that shouldn't b a problem.. scheduled a ride went back at 230 truck hadn't even been touched. So had to reschedule another ride.. so all these experiences have me second guessing doing any more automotive deals with this particular carlot
Terry S.
CHILLICOTHE
Was this review helpful?
Confirmed Service Customer
I provided this scoring because the service department has come a long way in servicing their customers. 1) Availability of loaner cars when doing a service 2) The speediness of doing a service beyond an oil change was impressed Always had great service through Nick in the Service department. Prompt, attention to detail and always greeted with enthusiasm.
Cherie C.
GRANDVIEW
Was this review helpful?
Confirmed Service Customer
Dropped my truck off and got a call when it was ready. Easy peasy.
Taylor K.
KANSAS CITY
Was this review helpful?
Confirmed Service Customer
You literally installed the trailer brake controller in the wrong spot and it's tapped together. Very poor install
Brian S.
BLUE SPRINGS
Was this review helpful?
Confirmed Service Customer
Cable Dahmer Buick of Independence worked with me to approve Dahmer Connect shuttle service. They also did a great job mounting my hitch and informing me of additional parts needed. I've had a wonderful and supportive experience with this dealership
Krystyna F.
INDEPENDENCE