Even though the service was only for an inspection sticker, I was in and out just as fast as I finished my coffee. A 30-40 minute wait estimate was instead somewhere around 15-20. As usual, the staff from start-finish were friendly and made having to go get regular service for my vehicle far less painful than any other dealership that I've gone to.
As usual, the Service Department was responsive ,thoughtful and timely. Very happy with the team: from the person who took my car when I drove into the service bay (I didnt get his name), to Doug at the desk when I checked in, to Derek who'd arranged the service, to Bill, who's been helping coordinate all of my interactions at Copeland. It's a solid team and the technicians that did the work left the car clean and neat--it was impossible to tell anyone had worked on it, except everything was fixed! very well done by good people.
Michael, we appreciate you taking the time to leave us this review. We are sorry to hear that our techs were not able to pinpoint the problem with your vehicle. Please don't hesitate to reach out if there is something we can assist you with!
Honest and helpful staff. Everyone was nothing but patient, helpful, and communicative during this difficult time of ordering a car during COVID. Max Reed was especially helpful throughout the entire process.
I had a wonderful experience yesterday taking my car in for service. My appointment was right on time at 7:20AM and right out at 8:10 AM. Gentleman at the front desk was awesome, even the gentleman when I drove into the bay to get checked in. Lovely staff.
My first car service was quick, efficient and easy. They got me in before my appointment and got me back out under 45 minutes later. Very friendly and comfortable environment to sit while car is getting serviced.
Kayla, thank you for leaving us this review! We are glad you were able to take advantage of the amenities we have while our team took care of your vehicle. Let us know if there is anything else we can help you with!