Confirmed Service Customer
I purchased a GMC Sierra with 10,000 miles certified vehicle noticed when the vehicle is brought home all four tires were dry rot contacted. The dealer dealer refused to pay for all four that I had to pay half of the cost which I agreed they put the tires on when I got home. I noticed all four rims were damage from the tires being taken off and installed Contacted the dealer told me they take care of the rims, but I still had to pay for the $500. I shouldn’t have to pay for the tires because it was a certified vehicle and I took the truck before I brought it into a DOT station in Bristol Connecticut and they said that was tires should not be on the road. They are Hazzard , so I dropped the vehicle off at the Watertown division my vehicle was tied up for eight days rims were repaired and I was required to pay the $500 for the tires. I feel as though I was treated poorly and I need to be compensated for my $500 and compensated for dealership lying about, damaging my rims and not telling me, my phone number 860-805-6258. It would be nice to get a call back. Thanks, Jeff.
Diana D.
Bristol,
CT
Business Response
Diana, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Service Customer
Everyone here is extremely helpful and friendly. Excellent customer service every time I have been here.