Customer Reviews

GREAT SERVICE GREAT SERVUCE PEOPLE MICHELLE ADAMS THR BEST

It was very great great people thank you all very much

The service dept is always top notch.

My technician is Jeff Prentice. He is the best and always spot on with his diagnosis and accurate. He is always very pleasant. Rich in service is my best person. He and Jeff work hand in hand.

It took much longer than expected

They didn’t wash my truck. I asked but still was weasel words. They were firmed that they discontinued this process. I questioned that.

Always top shelf.

I've solely worked with Clark's since 1987 & the customer service seemed paramount to dealership appreciated by customers. You have a great service dept as well great mechanics & I'll continue to a Clark's customer

Great

I was very patient during the process, but your sales guy manager was NOT customer oriented. Had a private nic-name for him, "...can't do that". He cheated me out of a Cecil Clark Savings of $500 after the savings was offered and accepted by me, by removing it during the buying process without disclosing the removal to me. Offered, accepted, and unilaterally removed without notice to me, the customer. I can change the rating above only if I get a Cecil Clark check for the $500 for 'CC veterans savings'. I did have GM savings but that GM provided savings had nothing to do with the Cecil Clark savings. I plan on pursuing this issue with Cecil Clark as soon as I finish my visit with GM to get their thoughts on Cecil Clarks' business practices. This is no way to treat a Vietnam veteran, ie, to offer the savings after I had proven my service, accepted the offer, and then have it taken away without notice. Please note that I paid "sticker price" for the vehicle partially because of the other 'savings' that were applied in the beginning, ie, GM AND CC's savings. Whoever is in charge there can avoid a lot of pain by admitting now that the action taken by your agent demonstrates just how little CC cares about this country's veterans. GDO is only a phone call away and they would love a human-interest story like this one. Please do the right thing and correct this problem now. Sincerely, Denny Burdine Summerfield, Fl fyi, please provide my response to GM. It will fit nicely with my conversation with them.

Always pleasant. Rich handles everything in a professional and efficient manner

Great teamwork

excellent customer service and attention to detail

I DO NOT TYPE

Very pleasant Jose was my sales representative and this is the second car I bought from him the third car I bought from Cecil Clark and very satisfied thank you bye.

Very pleasant experience except for the time it takes to process. Everyone was very straightforward and professional.

815 appt and not noticed about anything til shortly before closing. You can’t tell me all the cars having an appointment after were not done and waiting since I had an early appt, being not notified in a timely manner had to leave the vehicle for a second day and that took all day to be notified again where to me it should’ve been done the first thing since it was on the work order the first day

High pressure had me make a hasty decision which I now regret. I should have left and checked out the other vehicles I told them I was interested in.. They sold me a vehicle that had 1200 plus miles on it already and I'm already having issues with the vehicle.

It wasn't a good experience 😕

friendly and fast service.