Sonic Automotive, Inc., either directly or through one of its dealership affiliates (“Dealership,” “we,” “us,” or “our”) operates the Website. This Privacy Policy is designed to assist you in understanding how we collect and use the information you provide us and to assist you in making informed decisions when using the Website and visiting our Dealerships (“Services”). Please be sure to read this entire Privacy Policy before using or submitting information to the Website or in person at our Dealerships. The protection of your information is important to us, and we want to be clear about how and when we might share your information with anyone else. Use of this Website for any purpose signals that you agree to the terms and conditions as set forth herein. If you disagree with any portion of this Privacy Policy, now or as amended by us, your only option is to not use the Websites, mobile applications, or online services governed by it.
PLEASE NOTE THE ARBITRATION PROVISION SET FOURTH BELOW, REQUIRES, EXCEPT WHERE AND TO THE EXTENT PROHIBITED BY LAW, YOU TO ARBITRATE ANY CLAIMS YOU MAY HAVE AGAINST DEALERSHIP ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY.
Our Dealerships take your privacy seriously and are committed to safeguarding your privacy. Because we do gather certain types of information from visitors to our Websites, mobile applications, online services, or our dealerships, we have developed a privacy policy to help you understand the terms and conditions surrounding the collection and use of that information. This Privacy Policy discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we have collected about you at any time.
- PRIVACY POLICY
- Non-Personally Identifiable Data:
- Information Voluntarily Provided:
- Information Collected from Other Sources:
- Disclosure of Personal Information:
- Business Partners:
- Agents:
- Business Transfers:
- Compliance with Law/Safety:
- With Consent:
- Use of Cookies, Web Beacons and Other Technologies:
- Accessing Our Websites from Outside of the United States:
- External Links:
- Passwords:
- Public Forums:
- Opt-out Procedures:
- Children's Privacy:
- Browser-Based Do Not Track:
- Security:
- Dispute Resolution and Agreement to Arbitrate:
- Changes to This Privacy Policy
- Contacting the Websites:
PRIVACY POLICY
Our Dealership maintains a strict "no-spam" policy. Subscribers to our e-mail services (or any other feature/service found on our Website) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our Websites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our Dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Our Dealership will not share any information you have provided to us with anyone without your consent other than to provide the service you have requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.
The information within this Website is provided "as is." No warranty is expressed or implied to the fullest extent permissible by applicable law. Dealership and any of its providers of information do not warrant error-free or uninterrupted service of this Website.
Non-Personally Identifiable Data:
Information Voluntarily Provided:
• Name
When you use social media platforms, applications or tools that enable features like audio or video content (sometimes known as “plugins”), or other features that are operated or offered by other companies (sometimes known as “third parties”) and are integrated into our services or allow you to connect to our services, we may collect information from those third parties. This may include payment services, login services or review platforms. Please refer to the privacy settings of the social media platforms or third party features you use to manage how information is shared.
If you provide personal information to us, online or at one of our Dealerships, for the purposes of our assisting you with obtaining financing or leasing from a third party finance source, additional federal laws may apply to our treatment of that information, and we ask that you carefully review the Privacy Notice addressing information you share for financial purposes. Credit Application Privacy Notice
Our mobile applications may collect precise information about the location of your mobile device via your device’s GPS or cellular connectivity, but only with your express consent. Once you have consented to the collection of such precise location information via your mobile device, you may adjust this consent by managing your Location Services preferences through the settings of your mobile device. We may also be able to infer your location from other information that you provide or information that we collect passively, such as the known locations of nearby WiFi networks.
We use the information we collect from you for the following purposes: to provide our services; to send you marketing communications; to respond to your requests and inquiries; to improve user experiences by making our website easier to use and navigate; and for other legitimate business purposes.
Information Collected from Other Sources:
Disclosure of Personal Information:
Business Partners:
Agents:
Business Transfers:
Compliance with Law/Safety:
With Consent:
Use of Cookies, Web Beacons and Other Technologies:
Our Websites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Websites may not function correctly and you may be required to renter any user IDs and passwords more frequently. We may also share information that we collect with third parties, such as service providers, advertisers, and advertising companies as described in this Privacy Policy. Certain third party content providers, advertisers, and advertising companies may also place cookies on your computer or mobile device. Those cookies are controlled by the third parties and are not governed by this Privacy Policy. Some of our services and communications may contain tiny electronic images known as web beacons. We use web beacons to assist us in delivering cookies on our services and to allow us to count users who have visited those pages. We may include web beacons in promotional email messages in order to determine whether messages have been opened and acted upon.
Accessing Our Websites from Outside of the United States:
External Links:
Passwords:
Public Forums:
Opt-out Procedures:
Children's Privacy:
Browser-Based Do Not Track:
Security:
Dispute Resolution and Agreement to Arbitrate:
Notice shall be mailed to: General Counsel, Sonic Automotive, Inc., 4401 Colwick Road, Charlotte, NC 28211
Both you and Dealership agree that this dispute resolution procedure is a condition precedent that must be satisfied before filing any demand for arbitration against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE, THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would otherwise have in court will not be available or will be more limited in arbitration, including discovery and appeal rights. All such disputes shall be exclusively submitted to ADR Services, Inc. (www.adrservices.com) for binding arbitration under its rules then in effect, before one arbitrator to be mutually agreed upon by both parties.
Both you and Dealership agree that any challenge to the interpretation, applicability, enforceability, or formation of this Agreement to Arbitrate, including without limitation any claim that this Agreement is void or voidable or to the prohibition against consolidating the claims of others into a single proceeding, whether as a class, a representative action or otherwise, is a gateway issue and shall be determined by the state or federal court; and any substantive claims shall not be decided by the arbitrator until after the gateway determination is made by the court.
This arbitration policy has been made in and shall be construed in accordance with the laws of the in which the Dealership is physically located, without giving any effect to any conflict of law principles.
In the event of a conflict between this agreement to arbitrate and any other arbitration agreement between you and the Dealership, such as an arbitration agreement contained in a retail installment sales contract, lease agreement, repair estimate, or any other agreement (Other Arbitration Agreement), the terms of the Other Arbitration Agreement shall govern and prevail in each instance.
Changes to This Privacy Policy
Contacting the Websites:
Your California Privacy Rights
Notice At Collection
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Information defined as "personal information" under the California Customer Records Act (Cal. Civ. Code 1798.80) (such as insurance policy number, signature, and financial information such as bank account and credit/bank card information).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Characteristics of protected classifications under California or federal law (such as language preference).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies (such as whether you paid by cash, check, or credit/debit card).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Internet or other electronic network activity information (if you visited our website, such as IP addresses, browsing, cookies, and search history).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Geolocation data (if you visited our website on a device that provides geolocation data).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Professional or employment information (such as current employment information and employment history).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the Jaw; for fraud prevention purposes; for our auditing purposes.
Categories: Education information.
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Inferences drawn from the above categories, such as consumer preferences, characteristics, attitudes, predispositions (such as if you are predisposed to get service work performed by our service department).
Business Purpose(s) for Use: To assist you in purchasing and/or financing a vehicle, product, or service; to process your transaction; to contact you regarding a past or potential future transaction; to respond to your inquiry or request or for other customer service reasons; to market to you; to improve our products and services; for recall purposes; to comply with the law; for fraud prevention purposes; for our auditing purposes.
Categories: Biometric data (such as a thumbprint/fingerprint).
Business Purpose(s) for Use: For fraud prevention purposes; for our auditing purposes.
Access to Specific Information and Data Portability Rights
Opt-Out of Personal Information Sharing and Selling Rights
Deletion Request Rights
Non-Discrimination Rights
Exercising Access, Data Portability, and Deletion Rights
• Website: sonicautomotiveprivacy.com
Category and Sources of Personal Information |
Representative Data Elements |
Purpose for Collecting and Sharing the PI |
Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose |
Categories of Third Parties to whom this type of Personal Information is Sold |
Information about Your Rights and Choices |
Online & Technical Information We collect this type of information from:
We also associate information with you using unique identifiers collected from your devices or browsers. |
Data elements in this category include:
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We use this type of information to identify you and communicate with you, including:
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We may disclose this type of information to our Affiliates and Service Providers and to:
Other third parties (including government agencies) as required by law |
We do not sell this personal information. |
You may review the data we currently have associated with you by locating the CPPA Actions section of this page and choosing the appropriate option. You may review your data, request that we do not sell the data, or even request that we delete the data. Please keep in mind the data is collected from website interaction and should you return to a website later we will begin collecting information again. |
Unique Identifiers We assign a Cookie ID to you when you visit a website for which Ansira provides advertising and/or website services. We collect this type of information from:
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Data elements in this category include:
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We use this type of information:
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We may disclose this type of information to our Affiliates and Service Providers and to:
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We do not sell this personal information. |
You may review the data we currently have associated with you by locating the CPPA Actions section of this page and choosing the appropriate option. You may review your data, request that we do not sell the data, or even request that we delete the data. Please keep in mind the data is collected from website interaction and should you return to a website later we will begin collecting information again. |
Inferred and Derived Information
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Data elements in this category include:
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We use this type of information to tailor advertising and website content to match your interests:
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We may disclose this type of information to our Affiliates and Service Providers and to:
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We do not sell this personal information |
You may review the data we currently have associated with you by locating the CPPA Actions section of this page and choosing the appropriate option. You may review your data, request that we do not sell the data, or even request that we delete the data. Please keep in mind the data is collected from website interaction and should you return to a website later we will begin collecting information again. |
Inferred and Derived Information
Ansira company collects a limited set of data based on user interaction with a website with the intent of using the same data to personalize website experiences and target advertising that matches user interests. The kinds of data collected includes, but is not limited to, website visits, areas of interest and time spent on the website, IP address to determine location, platform type and referring pages. Under the California Consumer Protection Act, you have a right to request access to and control over data collected by Ansira company for the purposes named above.
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