Confirmed Sales Customer
The salesperson Joseph Barcena was great he deserves 5 stars. On the other hand, the sales manager Ron Samanski made things difficult for me and was not willing to help forward paperwork to my bank to finalize the purchase which was already approved plus he was being handed a $10,000 check. Dealing with him made the experience stressful to the point almost reconsidering. His CSR skills are very poor and need to seriously be addressed. I was really disappointed how I was treated as a customer by this manager.
Steve V.
WHITTIER,
CA
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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