Confirmed Service Customer
Had problems with trans-towed to Thorson. They kept for three days before advising me that trans would cost $7000 to fix. I've purchased my last three Buick Regals new from Thorson. 7K is more than my well maintained 2011 Regal is worth. I inquired about trade in and was offered 1K in trade in. I will not do business with Thorson again.
Michael S.
PALM DESERT,
CA
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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