123 Reviews Found
Confirmed Sales Customer
Friendly, thorough and listened to what I was looking for.
Margaret S.
DEWEY
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Confirmed Service Customer
Recall handled well, just had to wait for parts to arrive.
Carl R.
PONCA CITY
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Confirmed Service Customer
I am very pleased with the service I received. I support this dealership with my service requirements even though it is 74 miles farther away than my nearest dealership. This is because my car is a Bolt and the nearby dealership has no experience with electric vehicles.
Gordon S.
BARTLESVILLE
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Confirmed Service Customer
Have made friends with several people there.
Thomas H.
PONCA CITY
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Stuteville Chevrolet Buick GMC of Ponca City, L.L.C. and we hope to see you again.
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Confirmed Service Customer
The parts manager, Fred Hess is an absolute jerk!!!! The 2 mechanics that looked at my vehicle, the first 2 times it went in for the same issue, were obviously worthless. One claimed it was the type of gas I put in. So, I purchased from the same gas station same grade every time and yet I had the same issue. The next mechanic cost me over $700 claiming it was the throttle arm. Yet, that also did not fix it. So, over $3,000 later I’m back for the same issues for the 3rd time. I first talked to the general manager & requested a specific mechanic who actually knows what he’s doing. Turns out my catalytic converter is shot and the valve rings are rotten. I feel certain this was known at the time I purchased the vehicle, but have no way to prove it.
Claire S.
PONCA CITY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Stuteville Chevrolet Buick GMC of Ponca City, L.L.C.!
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Confirmed Service Customer
Scheduling an appointment online was quick and convenient, with appt confirmation being received in short order. Service was prompt upon arrival and required minimal time.. and, a quick summary of services performed was provided (as well as briefly covering future needs, which aren't necessary at this time due to vehicle newness and mileage). Overall outstanding service. Definitely recommend without hesitation. Personalized service couldn't be better.
Larry M.
PONCA CITY
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Stuteville Chevrolet Buick GMC of Ponca City, L.L.C. and we hope to see you again.
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Business Response
Hi, we are so happy to read such a great review about Stuteville Chevrolet Buick GMC of Ponca City, L.L.C.! We hope to see you soon!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone goes above and beyond for me there! They have became like family over the last 8 years.
Stephanie W.
PONCA CITY
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Joe Denoya was very knowledgeable about the product.
Darrell S.
ARKANSAS CITY
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Took an hour and fifty minutes for an oil change and new air filter
Jerry S.
ARKANSAS CITY
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Stuteville Chevrolet Buick GMC of Ponca City, L.L.C. (580) 749-5976
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Confirmed Service Customer
Everybody in service was great to work with even when I forgot to leave the key fob to my Corvette.
Mark S.
PONCA CITY