280 Reviews Found
Confirmed Sales Customer
David met me in the lot when I first pulled up. He was pleasant, helpful and knowledgeable. After I explained what I was looking for, he showed me several vehicles both at Chevy and Dodge and I eventually settled on the truck I was interested in. We went inside to further explore my options, and Jessi Quintero also began assisting me. We had a good discussion and I left that evening knowing I’d be reaching out to Jessi again. I stayed in contact with him over the next couple days as he further explored my options and research some questions I had for him. He was very helpful, honest and knowledgeable and I returned a couple days later and met with him. I completed the purchase that day through Jesse and couldn’t be happier with his guidance. I feel he was very honest and helpful, knowledgeable and fair, and made the purchase experience very comfortable. I would not hesitate to work with Jessi again and will recommend him to any of my friends and family. In fact, all of the people that assisted me from My Chevrolet were pleasant, helpful, and personable.
Edward G.
AROMAS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing My Chevrolet and we hope to see you again soon! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Work done as expected (recall) kudos for the driver of the shuttle cool ride with a nice guy.
Richard F.
SALINAS
Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we're happy you found our staff to be so friendly during your experience here at My Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The mechanics checked it out and couldn’t find anything wrong with the transmission, which was clunking at times. I’m fine with that but $215 to check it out real quick seems a little pricey.
Kenneth B.
SALINAS
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Sales Customer
Every phase of this purchase was performed efficiently and pleasantly. This was the best car buying experience we have ever had. Our salesperson, Jessie Quitero, was great to work with. We ended up with a fair price with no sales games or drama. He also did a great job of explaining how to use and take advantage of the many featues on the car. Juan, the sales manager and Adrian, the finance manager, were also a pleasure to work with. I have no reservations about highly recommending My Chevrolet to my family and friends. And I ended up with a beautiful vehicle that I am very happy with. Thank you!
William N.
WINDSOR
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at My Chevrolet! We hope to be of service to you again in the future. Best wishes, My Chevrolet
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
We're glad to hear you found our staff was efficient and friendly! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
We're glad to hear you found our staff was always courteous and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Everything was great. Staff was attentive, and truly knew their product.
Brad E.
SAN LUIS OBISPO
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
I was very impressed with all the customers service sales associates to sales and finance great customer service very happy with service
Guillermo L.
PATTERSON
Business Response
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
The staff was friendly and the maintenance work was done in a reasonable time frame.
Ron C.
SALINAS
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Should not take Over 2 hours for a basic oil change.
Cory W.
SALINAS
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Thanks Jessi Quintero! Great experience. We will definitely be recommending My Chevrolet of Salinas to all of our friends and family.
Jose Z.
SALINAS
Business Response
Hi, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
No wait at drop off. Ready when told it would be. Friendly and efficient customer service.
Estella B.
SALINAS
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at My Chevrolet! If you have any further questions, please don't hesitate to reach out!