7 Reviews Found
Confirmed Service Customer
I purchased used 3500 Silverado in March & Ive had a fuel injector changed for 100$, so thankful for only paying that because of LDS coverage help. The glow plugs & a leak from the rear is said not to be covered by LDS coverage. Musson is asking 1500$ for repairs. The truck shows no sign of damage but water leaks & it shows water stain, if rain comes down. I haven’t put the truck to use; as of transporting goods& services, like it should be. I have been using the truck for personal use, since June. Nonetheless, after paying musson patout 165$ for test and take 5 for oil change. I wasn’t aware of the oil leak , although it was take 5s employees fault; musson employees didn’t notice the leak during the diagnostic or beforehand. I resolved the oil leak issue, but it was a good thing I noticed myself. Makes me wonder if musson team actually tuned the truck properly before I purchased, along with hiding the rear leak because when I purchased I asked about sending back for better clean due to mold-mildew on rear middle seat. I would like the team to resolve the glow plugs& rear leak for great review status. Thanks
Tyler J.
NEW IBERIA
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (337) 465-4161 at your earliest convenience and we will do our best to resolve this with you.
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Business Response
Hi, thank you so much for your high star rating! We hope that you have a great day! Until the next time we meet, take care!
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Business Response
It is great to hear everything was done quickly! If you have any further concerns, please give us a call. We're always happy to help!
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Confirmed Sales Customer
I really enjoyed my experience shopping fir my vehicle for my second time around. It was really a smooth process, and my salesperson was very helpful.
Christine C.
LAFAYETTE
Business Response
Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
People are always friendly and they take good care of me and my truck. The service department has my business.
Teddy T.
NEW IBERIA
Business Response
Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future!
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Confirmed Service Customer
I asked about my door speekers and they told me they worked but you still can't hardly hear them.
Eddie S.
JEANERETTE
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.