Confirmed Service Customer
Advice was to expedite service, arrive before 8 a.m. Waiting time was 3 hours for installation of 2 new tires. Waited nearly 3 hours the week before for an oil change and was advised needed 2 new tires. Established customer for years! Expect better customer service!
Mary M.
AUGUSTA,
GA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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