Confirmed Service Customer
Came in for an oil change. The other Chevy dealerships I have serviced my vehicle at generally take 45 minutes to an hour to do the oil check, inspections, ect. My appointment was at 10:00 thinking it would take that long and I didn't leave the dealership until 12:00! I think 2 hours for that is a really time for that kind of service to a vehicle.
Brent J.
DAKOTA DUNES,
SD
Business Response
Brent, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 279-7127 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Awesome employees - they always treat us so well. Just one question - the SUV didn't get washed - is there an extra charge to do this?