9 Reviews Found
Confirmed Service Customer
Awesome employees - they always treat us so well. Just one question - the SUV didn't get washed - is there an extra charge to do this?
Angela M.
SOUTH SIOUX CITY
Business Response
Angela, our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
Service was above and beyond good. People were nice.
Michael S.
SIOUX CITY
Business Response
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Sales Customer
Always enjoy the experience when dealing with Knoepfler. We always look forward to working with Marty, who always goes above and beyond to take the stress off shopping for a new vehicle.
David A.
BLENCOE
Business Response
David, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Knoepfler Chevrolet CO. and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Never told us the diagnosis of the vehicle the same day and that the vehicle will be staying there until the next day. Bad communication.
Liz M.
SIOUX CITY
Business Response
Liz, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (712) 279-7127.
Was this review helpful?
Business Response
Suzanne, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
The best in town….efficient and above all….HONEST
We C.
SIOUX CITY
Business Response
Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Was this review helpful?
Business Response
Krista, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Came in for an oil change. The other Chevy dealerships I have serviced my vehicle at generally take 45 minutes to an hour to do the oil check, inspections, ect. My appointment was at 10:00 thinking it would take that long and I didn't leave the dealership until 12:00! I think 2 hours for that is a really time for that kind of service to a vehicle.
Brent J.
DAKOTA DUNES
Business Response
Brent, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (712) 279-7127 to discuss your concerns, as your satisfaction is of utmost importance to us.