Gandrud Philosophy, Vision & Mission
Gandrud Philosophy
The Gandrud philosophy is based on five areas that, we believe, are critical to business success. Those Areas Are:
1. Customer Enthusiasm
2. Employee Satisfaction
3. Financial Performance
4. Market Effectiveness
5. Ongoing Improvement
Our philosophy holds that all are of equal importance. However, in any planning or decision making process , Customer Enthusiasm will always carry the most weight.
Our Vision:
"To Be So Effective That We Are Able To Be Helpful To Others"
Gandrud's Mission
• To be an industry leader, providing unmatched quality automotive products and services.
• To constantly strive to meet the changing needs of our customers.
• To provide an atmosphere that encourages employee teamwork, integrity and excellence.
• Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability.
• To exceed our customers' and employees' expectations and maintain their loyalty for a lifetime.
Gandrud Values
We Believe these basic Values bring success to our business and the personal lives of our employees. See Gandrud's Values
The Gandrud Story
Our customers have told us that the most unpleasant part of buying a vehicle is negotiating. With that in mind we have decided to give our customers our best price up front and in writing. Every vehicle on our lot has our "Best Price" clearly hanging in the window. Along with that when we appraise your vehicle, what we appraise your vehicle for is the amount we will write you a check for, the "actual cash value" whether you buy from us or not. The value of your trade will not change based on the vehicle you select.