Privacy Statement effective May 12 2016
This is a General Motors Company ("GM") franchised dealership website.When you use this site, this GM dealer, GM and other third parties will have access to personal information you enter on this site and to information about your browsing activities on this site. The role of each such party is explained below, and links to (or information about how to obtain) the applicable privacy policy or privacy statement of each such party are provided on this page.
Please note: this GM dealer is independent of GM and will have its own privacy policy or privacy statement. Please contact the dealer or click on the link at the bottom of this statement for more information on its privacy practices.
COLLECTION AND USE OF YOUR INFORMATION BY GM
When you indicate that you would like to receive more information about GM and its products, services or offers, your name, address, city, state, zip code, email address and telephone number will be provided to GM. In addition, if you buy or lease a GM vehicle from this GM dealer, the dealer may share information about your vehicle purchase (such as vehicle identification number (VIN), make, model, model year, date of purchase or lease and service history) with GM as the vehicle manufacturer in accordance with this dealership’s privacy statement provided below. For more information about how GM uses your information, please visit http://www.gm.com/privacy.
INFORMATION DIRECTED TO THIS GM DEALER FINANCIAL INSTITUTION
When you indicate that you would like to receive more information about this GM dealer and its products, services or offers, your name, address, city, state and zip code, email address and telephone number is collected by this GM dealer and treated in accordance with this GM dealer’s privacy statement.
When you complete a credit application on this site, the information you submit will be transferred by GM to this GM dealer and to the financial institutions listed on the credit application to allow such financial institutions to evaluate your credit eligibility on behalf of this GM dealer. The information you provide on your credit application will not be retained, stored or used by GM other than to transfer such information to this GM dealer and such financial institutions. The information you provide on your credit application will be treated in accordance with this GM dealer’s and such applicable financial institution(s)’ privacy statements. Please review this GM dealer’s privacy statement and the financial institutions’ privacy statement for more information on their respective privacy practices.
USE OF COOKIES AND OTHER TRACKING DEVICES BY THIRD PARTIES
Cookies placed or recognized on your computer’s website browser by third-party advertising companies on this or other websites are used in conjunction with web beacons at this website to evaluate online advertising or to tailor promotions and other marketing messages to you.
At this time, this website does not currently honor do no track signals from a website browser. However, you may refuse or delete cookies. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of a website may be impaired.
This website adheres to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising (www.AboutAds.info). If you do not wish to receive personalized advertising or content from us while visiting this website, you may click on the AdChoices icon located at the bottom of the web site page or the Digital Advertising Alliance’s Opt-Out page www.AboutAds.info/choices.
Opting out of relevant advertising will not opt you out of all advertising, but rather only those advertisements that are personalized to you based on your interests and browsing activities.
LINKED SITES
This website may contain links to third-party sites not controlled by GM or covered by this Privacy Statement, such as those belonging to an independent product review site (i.e. Kelly Blue Book). We recommend that you check the Privacy Statement of other sites you visit before providing any personal information on those other sites.
CHANGES TO THESE PRIVACY POLICIES OR STATEMENTS
Any changes to the treatment of personal information collected on this site will be governed by the Privacy Statement or Policy of the collecting entity. Please review such collecting entity’s individual Privacy Policy or Statement for changes.
GUNN BUICK-GMC WEBSITE PRIVACY POLICY
Effective Date: 02/01/2019
Thank you for visiting the Gunn Buick-GMC “Gunn” website, including our mobile device version. Gunn Buick-GMC and our affiliates strive to make our website a useful tool for our customers by tailoring the content to your personal needs and interests. To accomplish this, we responsibly collect and utilize personally identifiable information. This Privacy Policy outlines our commitment to safeguard your personal information in strict compliance with applicable law.
This Privacy Policy applies to our website and those of our affiliates, and governs data collection, usage and security. It does not apply to any third party site or service linked to our website or recommended or referred by our website or by our staff. This Privacy Policy applies to all visitors and customers of our website. By using this Gunn website, you consent to the data practices described in this statement.
Information Collection and Use
The types of personal information Gunn collects and shares will depend on how you use our website. In connection with your transaction or request for information, Gunn may acquire information about you as described in this notice, which we handle as stated in this notice.
You can visit Gunn’s website to find our One Simple Price, our inventory, read information, or use our online tools (calculators, etc.) without telling us who you are and without revealing any personal information. The information we collect and store during this type of website visit can include: your IP address, browser type, domain names, access times and referring website addresses. We use third party tracking-utility partners to gather this information automatically and store it in log files. Gunn uses this information for the operation of the service, to maintain quality of the service and to provide general statistics regarding the use of the Gunn Buick-GMC website.
There are instances where Gunn requests personally identifiable information to provide you a service or correspondence. We may collect non-public, personal information about you from:
Information we receive from you on credit applications, email or other forms, such as your name, address, phone number, email address, age and credit information, including your Social Security Number and information about your income.
Information we receive from a consumer reporting agency or other outside source such as account balances, payment history, credit history and credit scores.
If you choose to apply for a job with Gunn we will collect information such as your name, email address, phone number and resume. We will only use this information for the purposes of reviewing your application for a position. We will only retain the information you submit for six months.
The only time that we receive such personally identifiable information is when you volunteer it by submitting it to us. The collection, use and storage of your financial information for credit checks, for arranging credit and loans or for purchasing products and services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection of your financial information as required by law.
When you send email, submit a form or send other communications using the Gunn website, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
The Gunn Websites include links to other web sites whose privacy practices may differ from those of Gunn. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit. Gunn is not responsible for the privacy statements or other content on web sites outside of the Gunn family of web sites. Our Privacy Policy applies solely to information collected by our website.
Information Sharing and Disclosure
Gunn Buick-GMC collects and uses your personal information to operate the Gunn website and deliver the services you have requested. Gunn does not sell, rent or share personally identifiable information to or with any third party not affiliated with Gunn Buick-GMC, except service providers who may assist us in such areas as our promotions, credit checks, data storage and order processing. We do not disclose, nor do we reserve the right to disclose, any non-public personal information about our consumers, customers, or former customers to anyone, except as permitted by law or in the ways outlined in this privacy policy.
Gunn Buick-GMC will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam. We may, however use your personal information to send you commercial offers in e-mails from Gunn Buick-GMC or its affiliated companies, which do not relate to the products or services you have ordered. You may altogether avoid or opt-out of these marketing campaigns. (See Opting Out below)
We may disclose non-public personal information about you, as a consumer, customer or former customer, to non-affiliated third parties such as banks, credit unions and other financial institutions, automotive manufacturers or others that maintain and safeguard our information in order to process the services and products you have requested, as permitted by law.
Gunn may share data with trusted service providers to help us perform statistical analysis, send you email or postal mail, provide customer support, including through the use of live-chat software, collect and display customer testimonials and reviews, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Gunn, and they are required to maintain the confidentiality of your information.
Gunn will disclose your personal information without notice only if required to do so by law such as to comply with a subpoena, to respond to court orders, or similar legal process, legal investigations or report to credit bureaus; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, and to any other third party with your consent to do so.
If Gunn is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Our Agents and Vendors
Gunn Buick-GMC may use other companies to perform any functions described in this Privacy Policy, on our behalf. Examples include marketing, credit checking, data and network hosting, service reminders, verification of sales, order processing and fulfillment, administering contact information and e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. We obtain commitments from these agents and vendors working on our behalf to refrain from using any information provided by Gunn Buick-GMC to send you unsolicited e-mail messages from third parties or similar communications and from sharing your information with unrelated parties.
Social Media Features and Widgets
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
Framing
Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to Gunn Buick-GMC.
Information Security
Gunn Buick-GMC secures your personal information from unauthorized access, use or disclosure. We follow generally accepted standards and comply with applicable federal law, to protect the personal information submitted to us, both during transmission and once we receive it. Gunn secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
Use of Cookies
Gunn keeps track of the websites and pages our customers visit within the Gunn website in order to determine what Gunn services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.
A “cookie” is a small text file that is placed on your computer’s hard drive or on your mobile device’s memory in order to collect information about your activities on our website. An “image tag” also known as a clear GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of our website. Most browsers automatically accept cookies, but you have the option to change your browser setting to decline them. Accepting cookies in no way gives us access to your computer or any personal information about you, since cookies are not used to identify anonymous website visitors.
We do link the information we store in cookies to any personally identifiable information you submit while on our site.
Advertising Campaigns
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interest. Any such information is anonymous. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by going to: https://tools.google.com/dlpage/gaoptout Please note this does not opt you out of being served advertising. You will continue to receive generic ads.
Browser-Based Do Not Track
Some browsers incorporate a “Do Not Track” (DNT) feature, that, when turned on, signals to websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content or other services.
Opting Out
You have the opportunity to opt-out of receiving specific types of communications from us or our affiliates, such as e-mail, by not providing personally identifiable information at the point where our website requests such information about you. In addition, you may unsubscribe or opt out of all future e-mails from us, that do not relate to the products and services you have ordered by clicking the unsubscribe link on any email marketing communication you receive.
Your Consent and Notification of Changes
By using any of our website or submitting information to us online, you agree that we may collect and use this information as stated in this Privacy Policy at the time we collect the information. If we decide to change our Privacy Policy in any material way, for a reasonable time we will post a concurrent notice to this Privacy Policy page on our website to alert you about the change in our privacy and information collection practices. In addition, if we make any material changes in our privacy practices that affect your personally identifiable information already stored in our database, we apply those changes to the personally identifiable information in our possession only as permitted by applicable law. This Privacy Policy replaces any previous policy on this topic and any statements or disclosures to you about our information practices.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: ecommerce@gunnauto.com or via postal mail at 227 Broadway, San Antonio, TX 78205