519 Reviews Found
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
This will be the second time that I had a chip recall and called in advance to make an appointment knowing it would take time to receive the part and then call to confirm only to find out the part was never ordered. This most recent experience had me postponing my appointment five times. I booked my appointment early in November for the first Friday in December and it just finally got completed the last Friday of December. If I had not called to confirm my appointment, I would’ve showed up with no part ordered. Thank goodness for Jennifer in the office who was able to actually order the part for me and for Sam at the Service desk for completing the final visit.
Stacy B.
SAN LORENZO
Was this review helpful?
Confirmed Service Customer
Reasonable prices, professional and on time! Even gave me estimates for other things that were found while repairing my car.
Dashawn G.
SAN LEANDRO
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Our sales rep Johnel was very Courthouse. He answered all our question about the vehicle. Explained vehicle components and equipment that we were unfamiliar with. We Loved our New Terrain High Country.
Harold W.
OAKLAND
Was this review helpful?
Confirmed Sales Customer
Greg was very nice and friendly and made buying a car a breeze.
Patrick C.
WALNUT CREEK
Was this review helpful?
Confirmed Sales Customer
Professional, helpful, I will recommend to my friends. I have been helped the first minute I walk to dealer
Jozef D.
LIVERMORE
Was this review helpful?
Confirmed Sales Customer
Everyone we dealt with: Sally, Denny and Alvin - was great.
Jill F.
EL CERRITO
Was this review helpful?
Confirmed Sales Customer
Everyone was professional and responsive, including Marcus, Z, Johnel and Alvin. The DMV needs to get its system updated so that Alvin can get rid of that daisy wheel printer!
David S.
HILLSBOROUGH
Was this review helpful?
Confirmed Sales Customer
Alfonso is the best salesman I've dealt with in a long time. He was very knowledgeable and didn't pressure me at all. I've already recommended someone to go see him.
Jeffrey T.
OAKLAND
Was this review helpful?
Confirmed Sales Customer
Marcus was great! He was very friendly and so helpful throughout the whole process.
Audra C.
SAN RAMON
Was this review helpful?
Confirmed Service Customer
Everybody was helpful. Thanks. One thing that could have helped. I didn't buy the last lease so I wasn't aware that you would sell the car to me at market rather than at residual. If I had known this, I might not have bothered to look at other vehicles. I almost didn't buy the Bolt but $4000 below what I thought I would have to pay was a good price. Unfortunately, none of the rebates work when you buy out a lease, but that's not your fault. I think it would be a smart selling strategy to put links to all the relevant EV rebate options on your website. Links only, of course, as the details change quickly.
John T.
SAN FRANCISCO
Was this review helpful?
Confirmed Service Customer
Work was finished on time and a few additional maintenance items were identified and completed too.
David P.
OAKLAND
Was this review helpful?
Confirmed Service Customer
Friendly guy, even at 7am. He also washed my car for me, which was super nice. At first, I said no need to wash it, but he said it would take just a minute or two and they even shined my tires and wheels! Thanks!
Zachary S.
BERKELEY